PACE Social Work Manager(Murrieta)

Responsibilities

• Provides leadership, supervision, and support to Social Work staff, fostering a culture of accountability, collaboration, and continuous improvement.
• Offers ongoing coaching, mentorship, and performance feedback to support professional development and clinical excellence.
• Maintains competency in Interdisciplinary Team (IDT) processes and facilitates IDT meetings as directed, ensuring effective coordination of care and operational alignment.
• Ensures standardization of social work operations within scope; identifies, reports, and addresses variances with rationale to maintain alignment with program expectations.
• Oversee the completion and quality of psychosocial assessments, reassessments, and care plan coordination.
• Provides consultation and guidance on complex cases, including high-risk participants, behavioral health concerns, and crisis situations.
• Supports interdisciplinary collaboration to ensure participant needs are addressed holistically.
• Reinforces best practices in trauma-informed care, behavioral health, and culturally responsive service delivery.
• Maintains compliance with state and federal regulations, including CMS and DHCS requirements.
• Reviews productivity metrics, service utilization, and departmental performance trends to inform decision-making.
• Ensures departmental adherence to all applicable state and federal regulations, including CMS and DHCS requirements.
• Participates in audits, quality reviews, and regulatory processes, ensuring timely and accurate responses.
• Maintains up-to-date knowledge of regulatory changes and translates requirements into operational practice.
• Serves as a liaison between Social Work, leadership, and interdisciplinary teams to ensure alignment and effective communication.
• Facilitates care plan meetings, family meetings, and participant-related discussions as appropriate.
• Promotes clear, timely, and professional communication across all levels of the organization.
• Affirms training and development needs and supports ongoing staff education and skill-building initiatives.
• Contributes to program planning, growth initiatives, and service expansion efforts.
• Identifies and addresses systemic barriers impacting access to care and service utilization.
• Participates in organizational initiatives aligned with quality improvement and strategic priorities.
• Leads, coaches, and develops Social Work staff, including hiring, onboarding, performance management, and disciplinary actions in coordination with Human Resources.
• Conducts regular team meetings to promote communication, accountability, and alignment.
• Evaluates staff performance and supports ongoing development through coaching, feedback, and competency-based assessments.
• Ensures appropriate staffing coverage and operational support across Social Work services.
• Promotes adherence to organizational mission, values, and service standards.
• Presents coverage for staffing gaps, including LOA, PTO, and high-volume periods, by stepping in to support operations as needed.
• Supports grievance and appeals processes and ensures timely follow-up.
• Assists with psychosocial programming, participant groups, and education as appropriate.
• Maintains relationships with community partners and referral sources.
• Performs other duties as assigned.

Qualifications

• Master’s degree in social work required.
• Current Basic Life Support (BLS) certification through an American Heart Association (AHA)-approved source is required upon hire and must be maintained as a condition of employment.
• Three years of social work experience working directly with elderly and frail adults and families required; four years of experience preferred.
• Two years of supervisory experience required; supervisory experience working with the elderly population preferred.
• Valid CA Driver’s License and proof of auto insurance required.
• California Associate Clinical Social Worker (ACSW) – Preferred (or ability to obtain).
• Completion of NHC LEAP Program preferred.
• Bilingual (English/Spanish) preferred.