PA - Pittsburg - RN Case Manager

About the role

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis, and Abby Care aims to empower families to deliver better care while driving stronger outcomes and greater transparency across the healthcare system.

Responsibilities

• Carefully manage a diverse caseload, collaborating with PCPs, therapy providers, and internal support teams to drive optimal clinical outcomes.
• Provide clinical oversight by coaching, supervising, and supporting Certified Nursing Assistants (CNAs) to ensure strict adherence to clinical standards and the highest quality of patient care.
• Develop individualized care plans tailored to patient-specific assessments and health goals.
• Maintain timely documentation with a preference for real-time documentation, ensuring a minimum of 24-hour turnaround time in alignment with regulatory standards.
• Support and educate families regarding treatment plans and healthcare needs.
• Manage clinical escalations by identifying and escalating appropriate issues, such as order management and immediate patient concerns, to Clinical Leads in a timely manner.
• Participate in clinical rotations, including on-call rotations (approximately one weekend per month), holiday rotations, and weekday phone triage night coverage as needed.
• Drive quality assurance by monitoring and actively working to improve patient readmission rates while maintaining top-tier caregiver and patient satisfaction.
• Ensure administrative accuracy by keeping extended clinical visits within acceptable ranges and completing administrative tasks, including mileage reimbursements.

Requirements

• Education: Associate's Degree in Nursing or a Baccalaureate School of Nursing Degree (BSN).
• Licensure: Current, valid, and unencumbered license as a Registered Nurse (RN) in the state of PA, or a valid Compact/Multi-state RN License.
• Experience: Minimum of 2 years of clinical experience as a Registered Nurse.
• Transportation: Access to reliable transportation, a valid driver's license, and current auto insurance to facilitate local travel.
• Scheduling Flexibility: Ability to work flexible hours, travel locally to patient locations, and participate in on-call and weekend rotations.
• Location: Must reside or be willing to permanently relocate to the Pittsburg, PA area.

Qualifications

• Detail-oriented and highly organized.
• Passionate about maintaining rigorous electronic documentation.
• Adaptive communication skills required to seamlessly coordinate across multi-disciplinary healthcare teams.

Skills

• Strong clinical skills and knowledge of OASIS documentation standards.
• Ability to develop and implement customized care plans.
• Effective communication and relationship-building skills with patients, families, and external providers.

Benefits

• Competitive compensation packages that reflect the value you bring.
• Comprehensive health coverage that works for you, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
• Generous paid time off, including 10 paid company holidays.
• Financial savings benefits to support your future, including HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
• Paid parental leave to support your growing family.

Pay

Compensation Range: $80K - $84K

Schedule

This is a Full-Time Hybrid opportunity based in Pittsburg, PA.