P/L Underwriting Assistant (Hybrid)

Summary

The Personal Lines Underwriting Assistant supports the Underwriting team by evaluating new and renewal risks. Within delegated authority, they review and approve underwriting referrals and property inspections for acceptability in accordance with company underwriting guidelines. They build positive relationships with agents and team members to achieve department and company goals.

Responsibilities

- Assists Underwriters with risk selection through analysis of information presented, obtaining additional information and clarification when necessary, and approving risks within underwriting authority levels that meet established company guidelines, procedures, and philosophies. - Reviews and approves new business submissions, property inspections, endorsements, and renewals. - Acts as an Underwriting liaison for Assigned Risk Producers (ARP) agents, handling phone calls and referrals related to ARP accounts and policies within established authority levels. - Identifies and communicates adverse trends or behaviors of individual agencies' and/or agency personnel's submissions and requests to the Underwriter and/or Supervisor. - Evaluates property inspection reports to identify and address underwriting hazards, confirm the accurate application of surcharges, and support insurance to value efforts. - Develops knowledge of and relationships with agents through daily phone and email communication and interactions. - Provides daily support to underwriting staff by responding to oral and written inquiries. - Provides underwriters assistance during periods of absence, such as agency visits and paid time off. - Learns how to effectively communicate and interpret policy language, endorsements, coverage, and company philosophies. - Participates in developmental training courses identified by the Underwriting Management Team to expand/enhance job knowledge.

Qualifications

- Associates Degree or Technical/ specialized knowledge or equivalent, related experience. - 1 - 3 years prior experience in Personal Lines Insurance preferred. - Effective oral and written communication skills, analytical skills, and effective time management. - Completion of, or willingness to pursue Insurance related courses such as Introduction to Insurance, AINS or API. - Ability to communicate with customers, exercise judgment, and negotiate in routine business situations.

Benefits

- Comprehensive benefits package including competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts. - Opportunities for career growth through tuition reimbursement, leadership programs, and internal mobility. - Social responsibility initiatives through Fundación Mapfre, supporting communities and sustainability worldwide. - Pay range: $41,200 – $51,800 (non-exempt).

Pay Range

$41,200 – $51,800 (non-exempt)

Why Mapfre?

As a global insurance leader with a strong local presence, Mapfre offers a purpose-driven career where your growth, well-being, and impact truly matter. Our values guide everything we do, creating a workplace where people feel respected and empowered.