P&C - Client Service Executive (Construction)

WHAT YOU’LL DO (Essential Job Tasks)

• Take ultimate responsibility for billing and managing aged receivables
• Maintain direct communication with managers and producers regarding staff, client, and claim issues
• Provide timely feedback to Associates/Assistants and escalate to managers as needed
• Assess workloads and delegate duties effectively to ensure optimal team performance
• Conduct account benchmarking and budgeting as requested
• Provide timely feedback to Associates/Assistants and escalate to managers as needed
• Conduct account benchmarking and budgeting as requested
• Act as the primary contact for clients, fostering and maintaining strong relationships
• Initiate pre-renewal and strategy discussions with clients
• Independently handle client renewal presentations and proposals
• Create and deliver stewardship reports
• Negotiate terms, conditions, and premiums for new and renewal accounts
• Ensure all client service calendar obligations are met in collaboration with producers
• Mentor new and current team members, providing guidance and support for their development
• Teach classes to the organization on insurance coverage, endorsements, procedures, or best practices
• Participate actively in continuing education (CE) and work towards obtaining industry designations as instructed by management
• Stay current on market trends and emerging risks, sharing knowledge with the team

WORKING AT SSP

• Learn more about what we do at SSP
• Our culture: Watch Our Video
• We offer:
• Flexible PTO
• Health Insurance (Medical/Dental/Vision)
• Safe Harbor 401K (We contribute 3% regardless of whether you do!)
• Dress For Your Day
• Flexible Work Schedule
• Clear Growth Path
• In-House Continuing Education
• Team Outings & Events
• Community Outreach

COMPANY INFORMATION

• We are an equal employment opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
• Sterling Seacrest Pritchard participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. upon job acceptance.