Owner Concierge

About the role

As a valued member of our team, you will play a crucial role in supporting our mission to provide exceptional private air travel experiences. You will work closely with our operations team to ensure smooth and efficient service delivery.

Responsibilities

• Handle customer inquiries and bookings via phone and email
• Process payments and manage reservations
• Coordinate with flight crews and ground support staff
• Ensure accurate and timely communication with customers
• Manage customer complaints and feedback

Requirements

• Bachelor's degree in Business Administration, Communications, or related field
• At least 2 years of customer service experience
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Fluency in English
• Ability to work flexible hours including evenings and weekends
• Passport required for international travel

Skills

• Customer service orientation
• Problem-solving abilities
• Technical proficiency with CRM systems

Benefits

• Competitive salary
• Health insurance coverage
• Flexible schedule
• Professional development opportunities

Pay

• $20 - $25 per hour

Schedule

• Variable hours based on business needs