Overnight Veterinary Receptionist

BluePearl Pet Hospital in Queens, NY is seeking a compassionate, organized, and motivated Overnight Veterinary Receptionist to join our team.

Schedule

Sunday–Tuesday, 8:00 PM – 8:00 AM

Pay

$21.50 – $29.50 per hour, plus competitive shift differentials. Pay band depends on experience and advancement through our competency assessment tool.

• Mon–Fri, 6:00 PM – 8:00 AM: +$4.50 per hour
• Sat & Sun, 8:00 AM – 6:00 PM: +$4.50 per hour
• Sat & Sun, 6:00 PM – 8:00 AM: +$8.00 per hour
• Shift differentials require a minimum of 4 hours worked.

Responsibilities

• Greet every client with friendly eye contact, a warm smile, and a professional demeanor.
• Assess each client’s urgent needs and the pet’s general condition upon arrival.
• Determine whether an emergency arrival is “stat” or “standard.”
• Respond to non-patient calls or visitors and connect them to the appropriate team member.
• Confirm all appointments in advance and provide clients with accurate preparation instructions.
• Offer emotional support and resource materials to grieving clients discreetly.
• Serve as a liaison between clients and service agencies during the handling of pet remains, ensuring a complete, accurate, and compassionate process.

Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement plan.
• Paid time off (PTO) and paid parental leave.
• Annual continuing education allowance.
• Free training and access to 2,000+ medical journals.
• Licensure, VTNE, and VTS support.
• Company-paid disability coverage.
• Mental health support, including 12 free therapy sessions annually.
• Pet insurance, associate discounts, scrub allowance, and referral bonuses.

About the Role

At BluePearl Pet Hospital, our Veterinary Receptionists are imperative to the success of our hospital. You will be the first point of contact for clients, ensuring they receive the care and attention they need. This role requires functioning calmly and compassionately in emotionally challenging situations. You will work alongside passionate specialists and emergency teams, with access to leading-edge resources and a culture that prioritizes collaboration, learning, and exceptional patient care.