Overnight Support Services Associate I - Women & Children's Ministries

About the role

The Overnight Support Services Associate I will be responsible for maintaining facility safety, order, and cleanliness and will provide backup assistance to other staff at our Women & Children's Enhanced Shelter.

Responsibilities

• Perform janitorial duties, including duties left over from a different shift.
• Assess and record safety hazards and maintenance needs.
• Perform random and frequent walks through the entire interior of the building. Record evening report in the staff log at the end of each shift.
• Handle issues that may arise with individuals during an overnight night shift (if applicable)
• Do occasional room checks or searches as needed.
• Respond to emergency calls on overnight phone (if applicable)
• Assist with a variety of administrative duties.
• Act as backup to Guest Services by performing Breathalyzer tests and Urine Analysis drug screens for individuals entering the building after curfew or returning from the hospital.
• Handle office telephones and monitor incoming people.
• Record and organize messages for clients and staff.
• Provide referrals for callers when necessary.
• Participate in organizational meetings, training, and initiatives as required.
• Perform other duties assigned to support the Mission’s success.

Qualifications

• A high school diploma or equivalent is required.
• Staying awake during overnight hours (if assigned to that shift) is required.
• Customer Services experience is highly preferred.
• Previous janitorial experience is preferred.
• Proficient in Microsoft Office Suite

How we support each other

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
• Faithfully upholds The Mission and your team in prayer.
• Participates in team devotions as schedule permits.
• Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
• Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

Benefits

• Medical / Dental / Vision
• Basic Life Plan – 100% company paid
• Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance
• EAP and 24/7 Virtual Mental Health – 100% company paid
• 4 weeks of paid vacation (accrued)
• Accrued paid sick time
• 10 paid holidays + 1 Floating Holiday
• Personal Day and Birthday holiday
• Retailer benefits w/ company match
• Continuing Education Reimbursement Program

Work Environment

• While performing the duties of this job, the employee is primarily working in a temperature-controlled environment.
• Frequent standing, balancing, twisting, stooping, kneeling, reaching with hands/arms.
• Frequent lifting up to 30 pounds and walking, using stairways to climb to multiple floors within the building.
• Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus.

Pre-Employment

• This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.