Peer Support Specialist - Women & Family Center (Overnight)

About City Union Mission

For over 100 years, City Union Mission has offered hope to men, women and children experiencing huge challenges. Homelessness. Addiction. Poverty. We start by extending a welcoming hand and helping to meet their immediate needs - food, shelter, clothing. From there, we offer them a new foundation for their lives through Christ - and life-changing programs that move them toward physical, emotional and spiritual wholeness.

Job Summary

Our emergency shelter mission is to serve by providing immediate, short-term, and dignified refuge for individuals and families in crisis - protecting life, meeting basic needs, sharing the Gospel at each point of care, and creating a clear bridge to appropriate next steps. The Peer Support Specialist models Christ-centered hospitality while leading the day, evening, and night operations of the emergency shelter, is responsible for the overall environment of the center and the well-being of every client and family unit in the building, and upholds a culture that shares the Gospel at each point of care.

Responsibilities

• Provide leadership, mentorship, and shepherding to clients and family units during assigned shifts: reinforce structure, dignity, and clear expectations
• Spend intentional time relationally engaged with clients: prioritize presence while maintaining accountability and structure
• Participate in and coordinate mealtime and fellowship environments: model healthy interaction, reinforce community expectations, and demonstrate servant leadership
• Welcome, orient, and support volunteers and interns: integrate them into chapel, meals, and daily routines with clarity and oversight
• Take ownership of shift operations including safety, cleanliness, task completion, and overall center flow
• Assist in managing real-time capacity and occupancy; ensure rooms and beds are utilized appropriately, census is accurate, and intake barriers are addressed
• Provide accurate, timely verbal and written observations of client behavior, needs, and incidents to leadership
• Monitor and support hygiene, shower, and laundry routines

Qualifications

• To be a genuine believer in the Lord Jesus Christ, as evidenced by your