Peer Support Specialist - Overnights
About the role
At Riverbend Community Mental Health, we believe that sometimes the most powerful support comes from someone who truly understands. We are seeking a courageous, compassionate, and authentic Peer Support Specialist to join our Mobile Crisis Team and help individuals navigate some of the most challenging moments of their lives. As a Peer Support Specialist, you will be a bridge to hope, connection, and recovery, using your lived experience and personal understanding of the recovery journey to provide a unique and invaluable perspective.
Working alongside clinicians, crisis responders, and community partners, you will respond to individuals experiencing behavioral health crises and provide encouragement, advocacy, and practical support. Through genuine connection and shared experience, you will help individuals recognize their strengths, explore options for recovery, and see that a crisis does not define their future.
Responsibilities
- Provide compassionate peer support during behavioral health crises
- Build trusting relationships with individuals and families during vulnerable moments
- Offer hope, encouragement, and recovery-focused guidance through shared experience
- Collaborate with crisis clinicians and first responders to support individuals in the community
- Help connect individuals with resources, services, and ongoing supports
- Use your own lived experience with mental health and/or substance use recovery to support individuals and families in active psychiatric crises
- Work as a key member of a multidisciplinary team, partnering with healthcare providers and community leaders to stabilize high-pressure situations
- Help neighbors avoid unnecessary hospitalizations or incarcerations by connecting them to immediate, community-based care
- Advocate and empower individuals to turn a moment of crisis into a turning point for long-term healing and stability
Requirements
- High School diploma or equivalent required
- Relevant work experience and/or college-level education in human services preferred
- Lived experience with a willingness to share one’s own recovery journey and successful management of mental health challenges required
- Peer Support Certification endorsed by the State of New Hampshire, or willingness to pursue certification, required
- Valid driver’s license and proof of auto insurance required (or access to a reasonable transportation alternative)
- Travel throughout Riverbend’s catchment area to various towns, community locations, client homes, state agencies, or other locations necessitated by job duties is required
- Training in crisis intervention as a Peer Support Specialist preferred
Qualifications
- A passion for the mental health field and helping others thrive
- Strong interpersonal skills to connect with a diverse population
- Reliability, patience, and a positive, team-focused attitude
- Ability to remain grounded and supportive when others are experiencing their most difficult days
- Previous experience in mental health or direct care setting is a plus
Schedule
As part of our Mobile Crisis Team, you’ll work evening and overnight hours in a rotating schedule that reflects the fast-paced, responsive nature of crisis care—providing critical support when it’s needed most, with only two weekend days per month required.
Pay
Competitive wages are $18 - $21 hourly plus shift differential depending on level of education and experience.
Benefits
- Choice of 3 Medical plans
- Prescriptions Benefits
- Health Reimbursement Account (HRA)
- Flex Spending Account (FSA)
- Doctor on Demand
- Harvard Pilgrim Well-Being Program Benefits
- Choice of 2 Dental plans
- Vision Plan
- Short- and Long-Term Disability, Life, and Supplemental Life Insurance Plans
- Employee Assistance Program (EAP)
- Generous Paid Time Off (PTO) accrual and Extended Illness Leave
- 8 Paid Holidays
- 403(b) Retirement Plan with company match
- Tuition reimbursement, discounts on tuition through partnered colleges, and training opportunities to grow your career
- Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
Riverbend provides structured clinical supervision, ongoing training, and a collaborative environment designed to help Graduate Level, license-eligible clinicians build skills, confidence, and a long-term career.