Overnight Security Officer, Chaminade Resort & Spa

About the Property

Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks!

What You Will Have An Opportunity To Do

Chaminade Resort & Spa is seeking a highly engaging, safety-conscious, and customer-focused Full-Time Security Officer to join our team. This position offers a comprehensive benefits package including Paid Time Off (PTO), medical insurance benefits, and other eligible company benefits. The ideal candidate is professional, dependable, detail-oriented, and committed to creating a safe and welcoming environment for our guests and team members. We are looking for someone who leads by example, communicates effectively, and is willing to support various departments when needed. Hospitality is a team effort, and flexibility to assist in other areas of the resort is essential. A valid California Driver's License and a clean driving record are required, as this position requires operating company vehicles while performing security patrols and other job-related duties. If you enjoy making meaningful connections, solving problems, and taking initiative to create exceptional guest experiences, this is a tremendous opportunity to grow and develop your career at a world-class resort.

Position Summary

The Security Officer is responsible for ensuring the safety and security of guests, employees, and resort property. This role supports the resort's commitment to exceptional guest service by maintaining a visible security presence, responding to emergencies, enforcing safety policies, and assisting other departments as needed to ensure smooth resort operations.

Essential Responsibilities

• Enforce all safety and security policies and procedures of Chaminade Resort & Spa and Benchmark while maintaining the highest standards of professionalism.
• Conduct preventive patrols throughout the property to reduce security risks and maintain a visible security presence.
• Monitor resort grounds, facilities, and public areas to ensure the safety of guests, employees, and property.
• Respond promptly and effectively to emergencies, incidents, and guest concerns.
• Provide assistance or obtain medical support for individuals in need of aid or emergency care.
• Complete Daily Activity Reports, Incident Reports, and other required documentation accurately and professionally.
• Maintain the confidentiality and security of guest and employee information.
• Support compliance with all applicable liquor laws and resort policies.
• Assist with security training programs and safety awareness initiatives.
• Review and maintain security-related records and documentation.
• Operate company vehicles safely and responsibly while performing assigned duties.
• Work collaboratively with all resort departments and provide operational support when needed.
• Assist with additional duties and special projects as assigned by management.

Qualifications

• High School Diploma or equivalent required.
• Valid California Driver's License with an acceptable driving record required.
• Previous hospitality experience preferred.
• Minimum of one year of customer service experience preferred.
• Two years of Security, Law Enforcement, Military, or related experience preferred, with hotel or resort experience strongly preferred.
• College coursework or degree in Safety, Security, Criminal Justice, Hospitality, or a related field preferred.
• First Aid and CPR Certification preferred (Instructor certification a plus).
• Strong written and verbal communication skills.
• Ability to remain calm, professional, and service-oriented in emergency situations.
• Ability to work independently and as part of a team.
• Must be flexible and available to work a schedule that may include days, evenings, nights, weekends, holidays, and special events.
• Willingness to assist other departments and adapt to changing business needs.

Benefits

• Full-Time Position
• Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• Company-sponsored benefits and employee programs
• Career growth and development opportunities
• Beautiful resort work environment

Pay

$23.00

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