Full Time Overnight Security, Chaminade Resort & Spa

About the Company & Property

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. The platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, the European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. Corporate offices are in Boston, The Woodlands (Texas), and London.

Chaminade Resort & Spa in Santa Cruz, CA, managed by Pyramid Global, features 156 guest rooms and 12,000 sq ft of meeting space across 12 unique venues. The resort offers a 401(k) with company match and recognition programs. Job ID: #PGH-CHA

About the Role

Hours: 10:00 pm – 6:00 am, 5 days per week. We are looking for a highly engaging, safety- and customer-focused individual to join our team as Security Officer. The successful candidate is engaging, highly detailed, open to learning and leading by example, responds professionally and courteously to guests and team members, and supports the team both personally and professionally. The Security Officer is responsible for the safety and security of guests, employees, and the property, including supporting other department activities to assure the highest levels of guest and employee service.

Responsibilities

• Carry out the safety policies and procedures of the property and Benchmark, maintaining the highest degree of professionalism and teamwork atmosphere per standards of service.
• Follow safety procedures to ensure a safe working environment for guests and associates.
• Reduce the opportunity for crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
• Promote and preserve the peace on premises to assure a comfortable, non-threatening environment for guests and employees.
• Aid, or seek aid for, individuals in danger of physical harm or in need of medical attention.
• Respond to emergencies as prescribed in the property’s Emergency Service Procedures.
• Assure the security of guest and employee information in written reports and general business operations.
• Complete all Daily Activity and Incident Reports.
• Help assure compliance with Liquor Laws.
• Assist in developing and presenting security-related programs.
• Review and edit written records produced by Security Officers.
• Aid in other job classifications as determined necessary by immediate superior.

Requirements

• High school diploma or equivalent.
• Prior hospitality or purchasing experience preferred.
• At least one year of customer service experience preferred.
• Two years of security or police experience (military or civilian), preferably with exposure to the hotel environment.
• Two years of college in a safety, security, or hospitality-related discipline.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• First Aid/CPR certification; instructor rating preferred.
• High-quality written and oral communication skills.

Compensation

$23.00 per hour.