Overnight Sat-Sun Security Officer (Anthony)

Job Overview

Northeast Security, Inc. is a leading security services firm in New England. Positions are available based on eligibility, background screening, drug testing, and orientation completion. Applicants must successfully complete orientation to be considered for positions.

Job Skills / Requirements

Northeast Security is seeking High End Security Officers and Supervisors in Waltham, MA. The pay rate starts at $25.10 per hour. Recruiters will contact candidates to discuss preferences after they apply.

Responsibilities

• Maintain a professional appearance.
• Remain on post at all times.
• Monitor security Concierge personnel to ensure guest services are satisfactory.
• Provide general administrative support and respond to inquiries.
• Avoidance of customer needs.
• Ensure all security Concierge personnel are aware of and perform their duties in compliance with facility security operations procedures and location policies, procedures, and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Timely notification of all serious incidents.
• Basic computer knowledge.
• Maintain effective communications with all assigned security personnel.
• Deliver a memorable and pleasant experience to all customers/vendors.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Ensure that assigned security personnel are kept up-to-date on any modifications to procedures, policies, or regulations.
• Assume other duties as required by either Client or Northeast Security, Inc.

Skills

• Excellent customer service skills and service delivery orientation.
• Answering phone calls.
• Monitoring security Concierge personnel to ensure guest services are satisfactory.
• Client management skills.
• Strong leadership skills.
• Knowledge of supervisory practices, procedures, and security operations.
• Ability to provide positive direction and motivate performance.
• Strong attention to detail.
• Strong written and verbal communication skills.
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism.
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.
• Must be knowledgeable of all company policies and procedures.
• Maintain effective relationships with all levels of the company and client organizations.

Requirements

• Customer service.
• Receptionist or guest service experience required.
• Two to three years of previous security Concierge and reception experience, or related field/education.
• Neat and professional appearance.
• Dependable means of transportation.

Qualifications

• High School Diploma.

Benefits

• Medical Insurance.
• Life Insurance.
• Dental Insurance.
• Vision Insurance.
• Paid Vacation.
• Paid Sick Days.
• 401K/403b Plan.