Overnight Parking Enforcement Officer - Driving
About the role
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences—no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking; tomorrow, we will power checkout-free experiences anywhere to make everyday living, working, and playing remarkable—giving us back our most valuable asset, time.
Responsibilities
- Monitor designated streets, lots, garages, other public areas, and/or an entire campus to ensure compliance with parking policies.
- Provide customer service by answering questions regarding directions, events, building locations, and parking policies.
- Issue citations and warnings for non-compliance using a computerized handheld device or manual tickets.
- Impound, boot, or relocate vehicles as directed.
- Exercise proper judgment, tact, and diplomacy when working alone and dealing with the public.
- Assist maintenance staff with parking equipment and facility upkeep, including inspecting lots, painting, cleaning and repairing meters, installing signs, and maintaining pay-and-display machines.
- Assist in the collection and security of monies from parking meters, multi-space machines, pay-on-foot technology, and other revenue sources.
- Support event staff with parking-related activities, including setup, traffic control, payment collection, and lot usage management.
- Assist office staff with permit sales during peak seasons, including data entry, mailings, and frontline customer service.
- Perform other related duties as assigned.
Note: Enforcement Officers are not sworn police officers and have no arresting authority.
Requirements
- Must be 18 years of age or older at time of hire.
- Must possess and maintain a valid state-issued driver’s license with a current address and acceptable driving record.
- Ability to use a handheld computer.
- Ability to operate a motorized vehicle or bicycle.
- Knowledge of the geography of the enforcement area.
- Understanding and application of parking regulations.
- Ability to interact courteously and tactfully with the public.
- Ability to walk for extended periods and work in all weather conditions.
- Knowledge of hazards and safety precautions, especially in traffic situations.
Availability to work special shifts, including 2nd shift, 3rd shift, and/or weekends, may be required depending on location needs.
Schedule
11:00 PM – 7:30 AM
Pay
$28.00 per hour
Benefits
- Medical, dental, and vision insurance.
- Flexible spending accounts.
- Long-term and short-term disability coverage.
- Life insurance and accident insurance.
- 401(k) retirement plan.
- Paid time off.
Location: Redwood City, CA