Parking Enforcement Officer - Driving

About the role

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

• Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.
• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Issue citations and warnings for non-compliance with a computerized hand held computer or manual tickets.
• Impound, boot or relocate vehicles as directed.
• Exercise proper judgment, tact and diplomacy in dealing with people while working alone.
• Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance, including inspecting and assessing lots for maintenance issues, painting, cleaning and repairing parking meters and pay and display machines, installing signs, sign posts and meter posts.
• Assist in the collection and security of all monies received through parking meters, multi-space machines, pay on foot technology and any other means of collecting parking revenues and fees.
• Assist event staff with activities related to parking for events, including setting up for events, traffic control, receipt of payment for parking, and lot usage control.
• Assist office staff with activities related to permit sales during peak seasons, including data entry, collating mailings, providing frontline customer service.
• Other related duties as assigned.

Requirements

• Knowledge of geography of the area they are enforcing
• Knowledge of hazards and safety precautions
• Ability to use a hand held computer
• Ability to operate a motorized vehicle or bicycle