Jobs · Delaware

Overnight Inbound Operations Team Leader

Target · Wilmington, DE · 1 wk ago
On-site$23.5–$25.5/hrFull-time

Starting pay range: $23.50 – $25.50 per hour. Full pay range: $23.50 – $39.95 per hour. Pay is based on labor markets, education, work experience, and certifications.

Benefits

  • Comprehensive health benefits (medical, vision, dental, life insurance) for eligible team members and dependents
  • 401(k) retirement plan
  • Employee discount
  • Short-term and long-term disability coverage
  • Paid sick leave, national holidays, and vacation

About the role

Working at Target means helping all families discover the joy of everyday life through our values and culture. As a General Merchandise and Food Sales team member, you’ll lead inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. You’ll also oversee Food & Beverage and Food Service, ensuring a fresh and food-safe experience, and manage pick, pack, and ship fulfillment.

The Inbound team specializes in unloading trailer deliveries and preparing merchandise for stocking on the sales floor.

Skills

This role helps build and develop skills for a career, including:

  • Guest service fundamentals and building a guest-first culture
  • Retail business fundamentals (sales trends, inventory management, guest shopping patterns, pricing, and promotions)
  • Planning daily/weekly workload to support business priorities and sales goals
  • Leading a team of hourly team members (interviewing, developing, coaching, evaluating, and retaining talent)

Responsibilities

  • Consistently deliver a guest experience that is Easy, Inspiring, and Friendly
  • Train and hold team members accountable for guest experience commitments and consistent operations
  • Review guest, financial, and team outcome metrics to identify opportunities, improve execution, and celebrate wins
  • Execute daily/weekly workload to meet department and store sales goals and guest engagement targets
  • Lead operations, freshness, accuracy, and efficiency in GM areas
  • Set clear goals and expectations, and hold team members accountable with guidance from leadership
  • Assign daily tasks based on workload and guest traffic patterns, aligning with business priorities
  • Assess GM backroom and sales floor areas to identify and resolve gaps
  • Support organizational and operational change
  • Build and develop a team of GM Experts from selection through onboarding and ongoing training
  • Demonstrate inclusivity, ethical conduct, safety, and compliance
  • Lead a safety culture by modeling safe behaviors, correcting hazards, and reporting incidents
  • Support merchandise protection strategies, including ordering, storage, and application
  • Assume store-level leadership on duty (LOD) responsibilities as needed
  • Address store and offsite emergency and compliance needs
  • Support guest services (back-up cashier, order pick-up, Drive Up) while maintaining compliance

Requirements

  • High school degree or equivalent
  • Age 18 or older
  • Previous retail experience preferred but not required
  • Ability to lead and hold others accountable
  • Adaptability to current technology needs
  • Work independently and as part of a team
  • Manage workload and prioritize tasks in a fast-paced environment
  • Welcoming and helpful attitude toward guests and team members
  • Effective communication skills
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports, and information
  • Handle cash register operations as needed
  • Climb up and down ladders
  • Scan, handle, and move merchandise efficiently and safely, including lifting up to 44 pounds repeatedly
  • Flexible work schedule (nights, weekends, holidays, and peak shopping times)
  • Reliable and prompt attendance
  • Ability to work in varying temperatures, humidity, and other elements
  • Remain mobile for the duration of a shift (shift length may vary)

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