Jobs · Management · Michigan

Overnight Inbound Operations Team Leader

Target · Troy, MI · 1 wk ago
On-siteManagement$23–$25/hrFull-time

Starting pay range: $23.00 – $25.00 per hour. Full pay range: $23.00 – $39.10 per hour. Pay is based on labor markets, education, work experience, and certifications.

Benefits

  • Comprehensive health benefits (medical, vision, dental, life insurance) for eligible team members and dependents
  • 401(k) retirement plan
  • Employee discount
  • Short-term and long-term disability coverage
  • Paid sick leave, national holidays, and vacation

About the Role

Working at Target means helping all families discover the joy of everyday life. As a General Merchandise and Food Sales team member, you’ll lead inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. You’ll also oversee Food & Beverage and Food Service, ensuring a fresh and food-safe experience. This role involves pick, pack, and ship fulfillment, unloading trailer deliveries, and preparing merchandise for the sales floor.

Responsibilities

  • Deliver a consistent, easy, inspiring, and friendly guest experience
  • Train and hold team members accountable for guest experience commitments and operational consistency
  • Review guest, financial, and team outcome metrics to identify opportunities and drive results
  • Execute daily/weekly workload to meet department and store sales goals and guest engagement targets
  • Plan and assign tasks based on workload and guest traffic patterns
  • Assess GM backroom and sales floor areas to identify and resolve gaps
  • Lead organizational and operational change with guidance from your direct leader
  • Build, onboard, and develop a team of GM Experts through training and feedback
  • Demonstrate inclusivity, ethical conduct, safety, and compliance
  • Model and enforce physical security processes and merchandise protection strategies
  • Assume store-level leadership on duty (LOD) responsibilities as needed
  • Support guest services (e.g., back-up cashier, order pick-up, Drive Up) while maintaining compliance
  • Occasionally perform other duties based on business needs

Skills

  • Guest service fundamentals and building a guest-first culture
  • Retail business fundamentals (sales trends, inventory management, pricing, promotions)
  • Planning daily/weekly workload to support business priorities and sales goals
  • Leading, interviewing, developing, coaching, evaluating, and retaining team members

Requirements

  • High school diploma or equivalent
  • Age 18 or older
  • Previous retail experience preferred but not required
  • Ability to lead and hold others accountable
  • Adaptability to current technology needs
  • Independent and team-based work capabilities
  • Strong workload management and prioritization skills
  • Composure in fast-paced environments
  • Welcoming and helpful attitude toward guests and team members
  • Effective communication skills
  • Access to all areas of the building to respond to guest or team member issues
  • Ability to interpret instructions, reports, and information
  • Cash register operation skills as needed
  • Climbing ladders as needed
  • Frequent lifting, carrying, and moving merchandise up to 44 pounds (repetitive bending, twisting, reaching, and rotating motions)
  • Flexible work schedule (nights, weekends, holidays, and variable hours)
  • Reliable and prompt attendance
  • Ability to work in varying temperatures, humidity, and other environmental conditions
  • Mobility for the duration of scheduled shifts (shift length may vary)

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