Overnight In-Room Dining Server

About the role

At Four Seasons Nashville, the Overnight In-Room Dining Server plays a key role in delivering exceptional dining experiences directly to our guests’ rooms. This position is responsible for providing personalized, knowledgeable, and efficient food and beverage service while ensuring every guest interaction reflects the highest standards of luxury hospitality.

Responsibilities

• Deliver food and beverage orders to guest rooms promptly and accurately, ensuring food quality and presentation standards are maintained.
• Verify all orders against guest requests and ensure special instructions are completed correctly before delivery.
• Engage with guests in a professional and welcoming manner, providing detailed descriptions of menu items, ingredients, and preparation methods.
• Anticipate guest needs, respond promptly to requests, and create memorable dining experiences through personalized service.
• Cook simple food items when needed to support operational requirements.
• Collaborate effectively with team members and supervisors while maintaining compliance with Four Seasons policies, procedures, and service standards.

Requirements

• Previous food and beverage, restaurant, room service, or hospitality experience preferred.
• Strong communication and interpersonal skills with a passion for delivering exceptional guest service.
• Ability to work in a fast-paced environment while maintaining attention to detail and professionalism.
• Basic knowledge of food and beverage service standards, menu items, and dining etiquette preferred.
• Ability to stand, walk, lift, and transport food and beverage items throughout the shift.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and reliable transportation preferred.
• Ability to work flexible hours including overnight shifts.

Skills

• Excellent communication and interpersonal skills.
• Attention to detail and ability to work in a fast-paced environment.
• Knowledge of food and beverage service standards and menu items.

Benefits

• Competitive salary, wages, and a comprehensive benefits package.
• Excellent training and development opportunities.
• Employee Discount for stays at any Four Seasons worldwide.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.

Pay

• Competitive hourly rate.

Schedule

• Full-time opportunity available based on business needs.
• Flexible schedule required, working only overnight shifts.