Overnight Houseperson

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience.

Responsibilities

• Keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies.
• Support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding, to guest rooms.
• Completing any special projects assigned by housekeeping managers.
• Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas.
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests.
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens.
• Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests.
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor.

Qualifications

• Graduated high school, received GED or equivalent.
• Proven customer service experience with a strong guest-focused mentality.
• 1 year experience as a houseperson or housekeeper strongly desired.
• Good understanding of cleaning techniques and products.
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills.

Pay

$18.50 hourly