Overnight Front Desk Manager
JW Marriott Houston Downtown · Greater Houston · 2 wk ago
Customer ServiceFull-time
Night Auditor
- About the role: Responsible for maintaining cleanliness and order in guest rooms during overnight hours.
- Responsibilities:
- Perform nightly room inspections to ensure all amenities are functioning properly.
- Handle guest requests and complaints promptly.
- Manage inventory levels and report discrepancies to management.
- Requirements:
- High school diploma or equivalent.
- Experience in hospitality or related field preferred.
- Qualifications:
- Excellent communication skills.
- Ability to work flexible hours including nights and weekends.
- Skills:
- Attention to detail.
- Customer service orientation.
- Benefits: Comprehensive insurance package, paid time off, professional development opportunities.
- Pay: Competitive hourly wage based on experience.
- Schedule: Nights and weekends, rotating shifts.
- About the role: Provide exceptional customer service and manage front desk operations.
- Responsibilities:
- Check-in and check-out guests, process reservations, and handle payments.
- Answer phones and respond to guest inquiries.
- Manage room status and availability.
- Requirements:
- High school diploma or equivalent.
- Experience in customer service preferred.
- Qualifications:
- Positive attitude and excellent interpersonal skills.
- Proficient in Microsoft Office.
- Skills:
- Computer literacy.
- Problem-solving abilities.
- Benefits: Health insurance, paid time off, professional development opportunities.
- Pay: Competitive hourly wage based on experience.
- Schedule: Variable, including evenings and weekends.
- About the role: Serve food and drinks to guests in a restaurant setting.
- Responsibilities:
- Prepare and serve meals to guests.
- Ensure food quality and presentation.
- Handle cash transactions and provide accurate change.
- Requirements:
- High school diploma or equivalent.
- Experience in food service preferred.
- Qualifications:
- Strong communication skills.
- Ability to work under pressure.
- Skills:
- Food service knowledge.
- Customer service orientation.
- Benefits: Health insurance, paid time off, professional development opportunities.
- Pay: Competitive hourly wage based on experience.
- Schedule: Variable, including evenings and weekends.