Overnight Emergency Veterinary Receptionist - Part Time

Department: ReceptionistsLocation: Marietta, Georgia Compensation: $17.00 - $24.00 / hour Description Overnight Emergency Reception. Be the Calm When It Matters Most. Dogwood Veterinary Specialty and Emergency is looking for a Part-Time Overnight Emergency Veterinary Receptionist to join our established Emergency and Specialty hospital in Marietta. When a pet needs emergency care overnight, families need someone who can stay calm, communicate clearly, and help them understand what happens next. Veterinary experience is preferred, but strong healthcare, urgent care, emergency department, medical office, or high-volume customer service experience can translate well to this role. Your Overnight Schedule 6:00 PM – 6:00 AM | 3 shifts per week This part-time position offers three 12-hour overnight shifts each week, supporting client communication, patient flow, and hospital operations while helping create a seamless experience from arrival through discharge, transfer, or continued hospitalization. What You'll Do You'll help create a seamless experience for clients and patients from arrival through discharge, transfer, or continued hospitalization.Welcome and support clients arriving for Emergency and Specialty careCoordinate patient arrival, check-in, discharge, transfers, and follow-up communicationCommunicate clearly and compassionately during stressful and emotional situationsManage phones, scheduling, payments, records, and client requestsCoordinate closely with Emergency Veterinarians, technicians, Criticalists, and specialty teamsHelp maintain efficient patient flow during overnight hoursMaintain accurate client and patient informationSupport continuity of communication between overnight and daytime teamsMaintain a clean, organized, and professional client-facing environment What We're Looking For We're looking for professionals who are:Experienced in veterinary reception, emergency veterinary medicine, healthcare, urgent care, medical offices, or hospital operationsComfortable working independently during overnight hoursConfident communicating with clients in person and by phoneComfortable handling emotional, urgent, and difficult conversationsOrganized and able to prioritize multiple tasks in a busy environmentComfortable navigating scheduling, payments, records, and administrative systemsCalm under pressure and able to make sound decisionsStrong team communicators who know when to ask questions and take ownershipCompassionate, professional, and genuinely invested in helping people and their pets Veterinary experience is preferred, but candidates with strong human healthcare, emergency department, urgent care, medical reception, or other high-volume client service backgrounds are encouraged to apply. Why Dogwood? Dogwood Veterinary Specialty and Emergency brings together Emergency and Specialty Medicine in a hospital built around advanced patient care, teamwork, and a better experience for pets and their families. You'll work alongside experienced veterinary professionals while gaining exposure to Emergency Medicine, Critical Care, Specialty Medicine, and complex patient care. Watch The Heart of Dogwood Tour Our Marietta Hospital with Co-Founder Dr. Andre Shih Ready to Grow With Dogwood? If you're an experienced Overnight Emergency Veterinary Receptionist, Veterinary Receptionist, ER CSR, Client Service Representative, Medical Receptionist, Patient Coordinator, or Healthcare Receptionist looking for a part-time opportunity where your communication skills and professionalism truly matter, we want to hear from you. Join Dogwood Veterinary Specialty and Emergency and help us raise the standard for Emergency and Specialty Medicine in Georgia. Overnight Emergency Reception. Be the Calm When It Matters Most. Grow With Dogwood.