Overnight Door Attendant

Job Overview

As a Part-Time Front Desk Associate, you’ll be responsible for providing exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes.

Responsibilities

• Provides exceptional customer service.
  • Meets and greets residents; checks guests and service providers in/out.
  • Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
  • Assists with general concierge services and performs administrative clerical, Word and Excel document work.
  • Walks the building premises as directed for monitoring purposes
• Maintains a safe and secure environment throughout the building/property(s)
• Helps resolve and follow-up on all complaints/issues, escalating to supervisor if necessary
• Provides general concierge services as well as administrative clerical work when needed
• Walks the building premises as directed for monitoring purposes

Skills & Qualifications

• Ability to manage multiple priorities
• Demonstrates excellent customer service, communication and time management skills
• Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel
• Command of information system hardware/software is preferred
• Good written and verbal communication skills
• Strong customer service and interpersonal skills required

Physical Requirements / Working Environment

• Ability to quickly and easily navigate the property/building as required to meet the job functions
• Requires standing, sitting position for long periods of time, walking, and occasional climbing when necessary
• Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms
• The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
• Must have the ability to detect auditory and/or visual emergency alarms
• Occasional overtime may be required
• Must have the ability to work extended/flexible hours, weekends, and attend Board meetings

Compensation

$17.00 per hour