Overnight Bell/Door Attendant
Four Seasons · Boston, MA · 3 wk ago
On-siteCustomer Service$29.46/hrPart-time
Responsibilities
- Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel.
- Affords assistance to guests descending from cars.
- Issues appropriate valet parking tickets to guests who want their car parked.
- Gives verbal greeting to guests arriving on foot.
- Opens hotel doors for all guests.
- Unloads guest luggage from car, tags it, and issues claim tickets to the guest.
- Directs hotel guests to the Front Desk for check-in.
- Transfers luggage to the Bell Staff.
- Provides guests with directions, recommendations, and information about the city and its attractions.
- Hails taxis as needed.
- Loads luggage in car for departing guests.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
- Able to work, weekends, nights and holidays.
Qualifications
- Requires reading, writing and oral proficiency in the English language.
Skills
- Passion for hospitality and excellent customer service.
Benefits
- MATCHED 401(k) Retirement Plan after 1 year
- Paid Sick Time Off
- COMPLIMENTARY and DISCOUNTED Employee Travel program after 1 year around the world
- COMPLIMENTARY daily Employee Meals
- DISCOUNTED Parking and Public Transportation
- COMPLIMENTARY Uniform Laundry
Schedule
- Part Time Overnight Bell/Door Attendant
Pay
- Hourly Rate: $29.46