Jobs · Customer Service · Maryland

Overnight Bell Attendant

Four Seasons · Baltimore, MD · 1 wk ago
On-siteCustomer Service$16.91/hrFull-time

About the role

The role of the Overnight Bell Attendant at Four Seasons Hotel Baltimore involves assisting guests with luggage during arrival and departure, making necessary deliveries to and picking up from guest rooms, and transporting guest and hotel packages and parcels. The position ensures guests feel welcomed and comfortable throughout the hotel's arrival and departure experience.

Responsibilities

  • Assists guests with luggage during arrival and departure
  • Makes necessary deliveries to and pick up from guest rooms
  • Transports guest and hotel packages and parcels
  • Ensures guests feel welcomed and comfortable throughout the hotel arrival and departure experience

Requirements

Experience providing exceptional service standards is required. The role requires a positive attitude and the ability to interact with guests in a courteous and professional manner.

Qualifications

High school diploma or equivalent is required. Previous experience in a hospitality or related field is preferred.

Skills

  • Excellent customer service skills
  • Ability to lift and move items weighing up to 50 pounds
  • Knowledge of hotel operations and procedures

Benefits

Complimentary life insurance
Paid time off and holiday
Short-term disability insurance
401(k) Retirement Plan
Exciting training and development opportunities
Complimentary employee meals
Complimentary room nights at Four Seasons hotels around the world
Discounted employee parking

Pay

Hourly Rate: $16.91

Schedule

Full-time position available.

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