Jobs · Customer Service · Arizona

Overnight Bell Attendant

Four Seasons · Scottsdale, AZ · 1 wk ago
On-siteCustomer Service$20/hrPart-time

About the role

We are looking for you to be our next Overnight Bell Attendant (Part Time) to assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.

What You Will Do

  • Greets guests and escorts them to their rooms.
  • Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
  • Maintains proper records of deliveries and pick-ups.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Greets all guest passing through lobby and offers them assistance.
  • Work harmoniously and professionally with co-workers and supervisors.
  • Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.
  • Performs errands for guests and the hotel that may require local travel off of the hotel property.

What You Bring

  • Previous guest services experience preferably in a luxury resort/hotel.
  • The ability to work in warm temperatures outdoors.
  • Team player with attitude of ready and willing to help where and when needed around the resort.
  • Bending to pick up or place luggage or boxes on cart.
  • Pulling luggage carts with weight of up to 200 pounds and carrying them for up to 15 feet.
  • Is mobile during 100% of shift.

What We Offer

  • Compensation: $20.00 plus gratuities
  • A welcoming, energizing culture where you’re encouraged to bring your authentic self to work every day
  • Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career
  • Inclusive, diverse employee events and celebrations throughout the year
  • Exclusive Four Seasons travel perks and employee discounts worldwide
  • Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • And so much more as part of the Four Seasons experience

Schedule & Hours

  • Part Time
  • 2 Days a week
  • Shift Time: 11PM - 7AM
  • Must have Friday/Saturday availability

Candidates Must Have

  • Valid work authorization for the U.S.

Additional Information

Candidates must have valid work authorization for the U.S. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company!

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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