Overnight Assistant Dispatcher

Responsibilities

• Be extremely knowledgeable in service area
• Give appropriate ETA’s while accounting for type and level of response, traffic patterns, and weather conditions
• Prioritize request for ambulance service
• Communicate issues to marketing, management, and customers as necessary
• Assist EMT’s and Paramedics with directions as necessary
• Maintain appropriate status of crews
• Oversee function of Assistant Dispatcher
• Delegate additional responsibilities to assistant as necessary
• Assist in receiving and entering in request for ambulance or Medi-Car service as necessary
• Communicate patient diversions and keep all appropriate associated records
• Maintain status records and give appropriate ETAs for Critical Care Transport as necessary
• Other duties as assigned

Qualifications

• Map reading skills
• Problem solving skills
• Multi-tasking ability
• Effective communication skills
• EMD license

Physical Demands

• Sit for long periods of time
• Listen to radio traffic/PTT
• Communicate over the phone
• Monitor and respond to all chat messages
• Able to type

Work Environment

• Verbal contact with others
• Face to face with and around others
• Uses office equipment such as computer, radios, printers, fax machine, etc.

Benefits

• Flexible Scheduling
• Competitive Compensation
• Multiple Station Locations with the Ability to Transfer Throughout Company
• Opportunity to Work Overtime
• Health/Dental/Life Insurance
• Tuition Reimbursement
• Opportunity for Career Growth

Check out our career site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation and paid time off here: