Outside Sales Representative- Imaging & Biomedical (MA)

About the role

The Outside Imaging & Biomedical Sales Representative supports Avante's repair, replace and service sales efforts, generating revenue and driving profit margins in the North East region. This role requires assertive professional consultative sales and collaboration across various departments.

Responsibilities

• Promote Avante's Biomedical Engineering Solutions products and services (Diagnostic Imaging, Ultrasound & Patient Monitoring Services, Probe Repair, Parts, Depot Repair) within the designated territory.
• Maintain and increase sales volume within assigned accounts and territory; meet and exceed assigned quota and sales objectives, including assigned quota uplift.
• Generate new business opportunities, close new business opportunities, and convert accounts from competitors.
• Work closely with current customers to recommend value-added services and solutions.
• Manage sales pipeline according to company protocols, focusing on closing “A” accounts, moving “B” accounts to “A”s, and “C” accounts to “B”s.
• Target new and existing accounts to stimulate new opportunities via phone and face-to-face interactions, including cold calling hospital, surgery center, and physician office accounts.
• Create business through “warm calls” by connecting existing customers with expanded services or products.
• Target strategic accounts to drive incremental growth opportunities.
• Keep up to date on administrative responsibilities such as maintaining customer service call logs and internal service records using CRM tools.
• Use data and analytics to identify opportunities.
• Attend trade shows and strategic customer meetings as agreed upon.
• Follow established procedures to resolve readily identifiable technical problems.
• Collaborate with all departments as internal customers, prioritizing tasks as needed for efficiency and compliance.
• Adhere to all company employment policies and safe practices.
• Comply with policies, guidelines, and regulatory requirements per ISO:13485 2016 standards and the Company's Quality Management System.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree in Marketing, Business, or related field.
• At least two (2) years of professional work experience, preferably in a competitive, sophisticated environment with tangible products (i.e. medical supplies/devices, office equipment, etc.).
• Strong documented inside/outside sales success.
• Exceeds customer expectations without compromising company values.
• Demonstrated ability to effectively solicit and explain difficult concepts all the while moving the sales process to closure.

Skills

• Strategize, implement, and retain effective business relationships.
• Speak and write effectively in a business environment.
• Excellent time management and organizational skills with the ability to meet regular and frequent deadlines.
• Attention to detail required.
• Ability to work well as a team member.
• Sound work ethic, flexibility, respectfulness, honesty, and trustworthiness.
• Punctuality and dependability.
• Cultural awareness and sensitivity.
• Effective use of sales software and enterprise systems, email, search engine, Internet; ability to use or learn specific software needed to improve productivity.
• Strong oral and written communication skills.
• Ability to read and interpret documents such as financial journals, operating and accounting instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively with customers or employees of the organization.
• Ability to resolve problems involving several variables with limited supervision.
• Ability to work with others in a team environment to complete projects.
• Ability to calculate figures and amounts such as discounts, interest, and percentages.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to carry out instructions furnished in written, oral, or diagram form.
• Ability to manage multiple projects simultaneously and willingness to adapt to change and take the initiative.

Physical and Environmental Elements

• Ability to sit continuously for 1/3 of normal work shift, and stand, walk, and reach with hands and arms for at least 2/3 of the normal work shift.
• Ability to climb stairs.
• Ability to talk or hear continuously.
• Ability to see clearly to do all work-related tasks (clear or corrected vision at 20 inches or less).
• Finger dexterity is required frequently for over 2/3 of the normal work shift.
• Ability to handle luggage or work materials up to 20 pounds occasionally.
• Position is performed partially in a workplace office and/or home-office environment with standard office equipment (computer and phone), partially on the road travelling to customer sites, and partially at various types of medical facilities meeting with customers face-to-face.

Special Requirements

• At least 50% of time spent conducting business of sales outside of the office, engaging with clients, vendors, etc.
• Must be ready, willing and able to travel by all modes of transportation and have a valid driver’s license and Motor Vehicle Record meeting company requirements and guidelines.

Company Culture

Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and service, and to create a sustainable future for the company and its employees. Each team member is expected to strive for excellence in all aspects of their work, as well as actively engage in productive work. Additionally, Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination. If assistance or an accommodation due to a disability is needed, please discuss with the hiring manager.