Jobs · Sales · North Carolina

Outside Sales Representative - Concrete Lifting

HydroHelp911 Crawl Space & Foundation Repair · Wilmington, NC · 2 wk ago
On-siteSalesFull-time

Join the Sales Team at HydroHelp911, a growing Concrete Lifting & Foundation Repair company. Founded in 2010, we help homeowners protect and restore their homes by correcting problems caused by settling concrete, including driveways, sidewalks, patios, porches, steps, garage floors, and other surfaces.

What's In It For You?

  • Company-provided, qualified leads — no cold calling required
  • Company vehicle and fuel card
  • Company-issued iPad and technology
  • Paid product and sales training
  • Uncapped earning potential
  • Career advancement opportunities
  • Supportive leadership invested in your success
  • Opportunity to make a measurable difference for homeowners

About The Position

As an Outside Sales Representative, you'll meet with homeowners at scheduled appointments to evaluate concrete settlement and foundation concerns, educate customers about the causes, and recommend appropriate repair solutions. This is a consultative sales role focused on identifying problems, explaining solutions, building trust, and confidently asking for the business.

You'll help homeowners understand and address issues such as:

  • Sunken or uneven concrete
  • Cracked or settling driveways
  • Uneven sidewalks and walkways
  • Settled patios and porches
  • Sinking steps and stoops
  • Concrete trip hazards
  • Garage floor settlement
  • Foundation settlement and structural concerns

Responsibilities

  • Conduct 7-12 scheduled in-home appointments per week
  • Inspect settled, cracked, or uneven concrete and foundation concerns
  • Identify the likely cause of settlement and recommend appropriate solutions
  • Educate homeowners on their repair options
  • Present proposals and financing options
  • Build rapport and establish trust with homeowners
  • Confidently ask for the sale
  • Follow up with customers throughout the sales process
  • Maintain accurate CRM notes and documentation
  • Deliver an exceptional customer experience from initial appointment through project completion
  • Work closely with production and operations teams to ensure a seamless customer experience
  • Represent HydroHelp911 professionally in every customer interaction

Requirements

We're looking for someone who is:

  • Self-motivated and competitive
  • Coachable and eager to learn
  • An excellent communicator
  • A strong problem solver
  • Honest and customer-focused
  • Organized and dependable
  • Comfortable working independently
  • Comfortable asking for the sale
  • Motivated by performance and earning potential
  • Interested in building a long-term career in sales

Qualifications

  • Outside sales, in-home sales, construction sales, or home improvement sales experience preferred (proven sales experience will be considered)
  • Valid driver's license and clean driving record
  • Comfortable using an iPad, CRM, and other technology
  • Ability to inspect residential properties and concrete surfaces
  • Strong attention to detail and ability to identify potential problems
  • Ability to explain technical information in a simple, easy-to-understand way
  • Available to work Monday through Saturday as customer appointments require

Performance Expectations

Successful Sales Representatives will:

  • Consistently work toward and maintain a 35%+ close rate
  • Deliver outstanding customer satisfaction
  • Complete thorough and accurate inspections
  • Present professional, accurate proposals
  • Follow the HydroHelp911 sales process
  • Maintain accurate CRM documentation
  • Communicate effectively with customers and internal teams
  • Represent HydroHelp911 with professionalism and integrity

About HydroHelp911

HydroHelp911 was founded in 2010. We equip you not just with leads, but with a company vehicle, fuel card, iPad, an inside sales team backing your follow-up, and everything you need to succeed.

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