Outside Sales Representative

Duties & Responsibilities

• Prepare sales action plan and strategy, including scheduling upcoming sales calls in advance for the week; detail the purpose of each sales call, including all relevant information regarding the customer and their position within the organization
• Conduct joint sales calls with vendors as directed
• Present product demonstrations as necessary
• Track and timely respond to all customer sales inquiries and concerns and resolve by any means necessary to ensure a high level of customer service satisfaction and customer relationships
• Participate in sales and marketing events
• Provides education to existing and prospective customers regarding the variety of products and services that Acme provides
• Maintain awareness of company pricing, service opportunities and sales guidelines
• Take all necessary steps to ensure customer satisfaction and store profitability by proactively identifying and recommending additional items a customer may need and/or promotions that might interest them
• Proactively communicate any discovered inventory or pricing discrepancies directly to management
• Develop and maintain new and existing product and inventory knowledge by participating in all necessary training, including independent study of product features and benefits
• Participate in educational opportunities, including those offered by vendors such as Evergreen and/or other resources

Qualifications

• A high school degree or equivalent
• Minimum of (2) years sales experience, or equivalent education and/or experience within the construction supply/distribution industry
• A valid driver's license and eligibility for company's commercial auto insurance standards
• Decisive thinker, with ability to quickly analyze information and make robust decisions
• Collaborative, able to work well with a wide range of people both within and outside the company
• Advanced industry product knowledge
• Advanced communication skills
• Proven ability to manage priorities and conflicting timelines
• Flexible, adaptable, customer service-oriented personal style
• Pro-active approach to sales, including ability to consistently meet or exceed sales goals
• Demonstrated sales-representative skills, including effective closing techniques, cross-selling, territory management, prospecting skills, negotiation skills, and sales presentation skills
• Demonstrated understanding of sales margins
• Pro-active approach to finding solutions and managing problems
• Proven ability to manage priorities and conflicting timelines
• Demonstrated proficiency in developing and executing written communications, reports and plans
• Focused on delivering the best possible results for the company by demonstrating goal-driven determination, resourcefulness, resiliency, tenacity, persuasiveness, adaptability and courage