Outside Sales & Design Consultant

Responsibilities

• Mets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for residential, business, and trade clients across all applicable spaces.
• Establishes trust, rapport, and understands customer needs to design and present projects and customized plans in a clear and professional manner.
• Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up, and consistent, concise communication.
• Develops clientele and new leads through ongoing customer relationships, networking, referrals, and professional partnerships.
• Buys relationships within the local community by connecting with interior designers, home builders, realtors, property managers, senior living professionals, and other business partners.
• Identifies, develops, and manages small to mid-sized B2B and trade opportunities, including multi-unit, repeat, or phased projects.
• Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities.

Requirements

• College degree preferred with 2-5 years of outside sales experience preferred; custom spaces or closets experience preferred.
• Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white glove customer service space.
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries.
• Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing.
• Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities.
• Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad based design tools; and Windows-based systems, with strong overall technical skills.
• Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards.
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
• Must be at least 18 years of age.

Experience and Skills

• Willingly works in a smoke-free, drug-free environment.
• Equal Opportunity Employer and complies with the Americans with Disabilities Act.