Outside Parts and Service Salesperson - Ridgefield, WA

About the role

The Parts & Service Outside Sales Representative plays a crucial role in providing parts and service solutions to wholesale and fleet customers in the customer's place of business. With over 30 years of experience in the industry, Gordon Truck Centers, Inc. (GTC) is a leading dealership family serving the Pacific Northwest. Our mission is to deliver exceptional service to our customers, ensuring they have the parts and support they need to operate safely and efficiently.

Responsibilities

• Provide parts and service solutions to customers in their place of business.
• Identify and pursue sales opportunities, including additional parts and service offerings.
• Respond to customer parts and service inquiries promptly.
• Prospect for new business and build relationships with potential customers.
• Support dealership customer satisfaction and concern resolution programs.
• Perform other duties as needed to support the business.

Requirements

• Minimum of high school diploma or GED equivalent.
• 2-4+ years of experience in parts sales, with a focus on heavy duty truck parts.
• Experience with customer needs assessment and satisfaction.
• Knowledge of heavy duty truck parts and equipment.
• Professional and safety-minded behavior.
• Excellent communication skills, both verbal and written.
• Good customer service skills.
• Ability to prioritize tasks and work independently.
• Valid driver’s license and ability to meet daily vehicle travel requirements.

Qualifications

• Proficient in using structured presentations during phone calls.
• Strong organizational and multitasking abilities.
• Dependable and motivated with a willingness to learn.

Skills

• Knowledge of heavy duty truck parts and equipment.
• Professional and safety-minded behavior.
• Excellent communication skills, both verbal and written.
• Good customer service skills.
• Ability to prioritize tasks and work independently.
• Valid driver’s license and ability to meet daily vehicle travel requirements.

Benefits

GTC offers a comprehensive benefits package including health insurance, dental, vision, and prescription coverage, a basic group term life insurance policy, an employee assistance program (EAP), a company-sponsored Health Savings Account (HSA), tuition reimbursement, profit sharing, and traditional and Roth 401(k) retirement savings plans. The company also provides paid vacation, personal time off (PTO), and six paid holidays. For more information, please visit www.gordontruckcenters.com/benefits.

Pay

This position is a base salary + commission position. Compensation ranges from $65k and up based on performance.

Schedule

Monday - Friday, 7AM - 3:30PM.