Outreach Worker

Job Duties and Responsibilities

• Has a flexible schedule for weeknight and weekend availability
• Transport, set up (and dismantle at the event end) materials and promotional items
• Arrange table to display information in an engaging setup
• Bring tables, chairs, and canopy if not provided by event staff
• Arrive in a timely manner for event readiness
• Initiate conversations about the agency to educate event attendees about programs and services
• Use bilingual skills to describe programs and services in Spanish
• Distribute flyers, business cards, and relevant information to event attendees
• Network with fellow vendors to learn about community organizations as potential partners
• Track number of event attendees and submit data on report sheet
• Restock event carts for future event readiness
• Assist Social Services department with food benefit program applications
• Conduct food benefit pre-screenings and assisting clients with next steps in application process
• Ability to collect and scan documents for food benefits applications
• Experience learning an online data system (to enter applications)
• Support The Upcounty Hub with administrative tasks as determined

Education, Experience, Knowledge & Skills

• Fluency in Spanish required
• High School Diploma/GED
• Ability to work independently and in a team-based environment
• Effective communication skills; verbal and written
• Superior customer service, communication, and problem-solving skills with a demonstrated ability to use tact and diplomacy when dealing with difficult situations
• Proficiency in MS Office required with strong spreadsheet and analytical skills
• Detail oriented with exceptional organizational and time management skills

Physical Requirements

• Sit, stand, walk, and work at a computer, relative to an office environment
• Ability to work a flexible work schedule, including weekends and evenings, as required
• Ability up to lift 50 lbs

Compensation

$18.00 - $20.00 per hour