Outreach Specialist

Essential Duties & Responsibilities

• Conduct outbound cold calls and in person visits to prospective customers.
• Deliver clear, compelling pitches for program participation and qualify leads based on interest.
• Overcome objections professionally and maintain persistence in follow-up efforts.
• Log all call activity, outcomes, and next steps in Willdan’s CRM system and internal platforms.
• Identify and research new prospects to keep pipeline lists current and targeted.

Job Requirements / Qualifications

• High school diploma or equivalent.
• Prior experience in cold calling, telemarketing, outside sales.
• Comfortable making a high volume of outbound and “cold” customer visits.
• Strong verbal communication skills; professional, clear, and confident on the phone.
• Solid written communication skills for crafting effective solicitation emails.
• Proficiency with Microsoft Office (Outlook, Excel), experience with HubSpot is a plus.
• Self-motivated with the ability to stay on task independently with minimal supervision.

Benefits

The Outreach Specialist position receives an annual base salary plus commission.