Outreach Specialist

Founded in 2000, Walker-Miller Energy Services is a Detroit-based, core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals. Our experience-driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all ratepayers, and spurring the growth of diverse local businesses.

About the Role

The Outreach Specialist is responsible for promoting a home energy rebate program in residential areas through effective community engagement. This role involves identifying and developing relationships with contractors and community-based partner organizations; organizing and attending events; and delivering presentations to raise awareness, engagement, and participation within the program. The primary goal is to deepen customer/contractor awareness and engagement with the program, specifically targeting income-qualified residents and hard-to-engage communities within the state of Michigan. The successful candidate will collaborate with stakeholders, including local government and CBOs, to streamline the implementation of projects and contribute to educational initiatives.

Responsibilities

• Embrace and operate within our core values (BEHIVE: Boldly Go, Embrace Equity, Humble Confidence, Inclusive Stewardship, Value Reputation, Extraordinary Experience).
• Lead public meetings, workshops, and other events.
• Research, identify, and coordinate events.
• Organize and staff outreach opportunities, including meetings and presentations.
• Assist in the development of communication materials for assigned programs.
• Develop relationships with community-based partner organizations.
• Engage directly with customers and contractors.
• Collaborate with local partner organizations to share program updates.
• Assist the Marketing team in larger trade show and seminar events.
• Build and maintain relationships with stakeholders, including contractors, community organizations, local governments, housing resource providers, and utility companies.
• Assist in the development of marketing materials.
• Track and report outreach efforts.
• Support preparation of monthly and quarterly reports for management.
• Community engagement and education.

Requirements

• High School Diploma or equivalent.
• At least 2 years of experience in community outreach and event planning.
• Project management and data analysis skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong time management, customer service, and public speaking skills.
• Detail-oriented, organized, and able to work efficiently with little guidance.
• Passion for creating equity within the clean energy economy.
• Excellent communication and presentation skills.
• Experience in educational outreach and networking.
• Cultural sensitivity and customer service orientation with regulatory awareness.

Qualifications

• Bachelor’s degree in Environmental Science, Public Relations, Marketing, or a related field (desired).
• Valid driver's license with acceptable driving record.

Travel Requirements

Willingness to travel at least 50% of the time.

Physical Demands and Work Environment

• Required to sit and stand for extended periods of time.
• Ability to lift up to 30 pounds.
• The noise level is typically moderate.

Reasonable accommodation may be made for individuals with disabilities to perform the essential functions of this position.