Outreach Specialist

About the role

The Outreach Specialist engages targeted residents in the PSO community revitalization and Choice Neighborhood program. Responsibilities include sharing information about revitalization efforts, locating and tracking displaced households, supporting specialists, and assisting with various tasks as needed. Answers questions from community members, helps overcome access barriers, solicits and confirms attendance and participation of community members in events.

Responsibilities

• Assist with the distribution of flyers, newsletters, and mailings.
• Assist in networking with other agencies and community groups.
• Maintain a database of individuals contacted outside of the residents.
• Provide resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship.
• Offer consultation services in financial management and goal-setting.
• Host in-person and virtual seminars for clients seeking financial literacy management resources and capital access.
• Support and promote the development of the USI Community & Choice Neighborhood partner network.
• Attend meetings as requested and other duties as assigned.

Requirements

• High School Diploma; some college preferred.
• Experience in Microsoft Outlook and Microsoft Office software.
• Ability and commitment to handle privileged information in a professional and confidential manner.
• Availability to attend evening and weekend functions as required.
• Valid driver’s license and access to a vehicle for work purposes.
• Ability to function as a team player in both internal and external relationships with effective communication skills.

About the organization

USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in communities undergoing comprehensive physical revitalization. Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families—approximately 100,000 individuals—in 53 communities across 28 major metropolitan areas. USI represents a movement toward a future where all children and families will be stable and thriving, supported by an unwavering dedication to being results-based, data-driven, and equity-centered.

Location: Durham, NC