Outreach Specialist

Pay

Min USD $70,000.00/Yr. Max USD $70,000.00/Yr.

About the role

Scope of role: The Care Coordination Redesign Program works with people with HIV/AIDS and seeks to connect them to medical services and stabilized housing. The program employs a navigation model and a chronic care model to advocate for, communicate with, and identify resources for the client as well as encourage and support clients to gain and maintain independence in their healthcare to ensure improved client health outcomes and improved quality of life.

Responsibilities

• Provide direct, field‑based services to enrolled consumers.
• Conduct outreach at SRO field sites and community organizations to recruit and screen SRO residents who may be eligible for services.
• Present and meet with medical providers and community organizations to facilitate referrals.
• Conduct home visits to consumers to connect or re‑engage them with medical providers.
• Identify, research, and report areas for potential consumers.
• Follow and update the outreach referral log and weekly in‑home visit schedules.
• Provide critical feedback to the CCR team based on observations in the field.
• Facilitate groups for CCR consumers as needed.
• Participate in monthly team meetings, supervision, and training as required.
• Participate in Services for the Underserved Quality Assurance/Quality Improvement activities.
• Record all service provision on Field Logs (or “Case Finding”) for submission to the Data Entry Specialist on a daily basis.
• Generate monthly outreach reports.
• Maintain a minimum of 80% field time in the community.
• Perform other duties as directed.

Requirements

• Minimum Bachelor’s Degree.
• Experience working with people living with AIDS, homeless individuals, or substance users.
• Effective written and oral communication skills.
• Bilingual Spanish encouraged.
• Experience working within an outreach model or case management preferred.
• Basic computer skills (e.g., MS Office suite and Windows).

Work Location: In Person