Outreach Specialist
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections that have real specific content.
We need to parse the posting.
First, there is a preamble: "Join BoldAge PACE and Make a Difference! Why work with us? A People First Environment: ..." This seems like benefits/why work with us. Could be Benefits section.
Then "BE PART OF OUR MISSION! Are you passionate..." That's maybe About the role.
Then "OUTREACH SPECIALIST JOB SUMMARY ..." That's about role.
Then "ESSENTIAL DUTIES AND RESPONSIBILITIES:" list.
Then "EXPERIENCE AND EDUCATION" etc.
Then "PRE-EMPLOYMENT REQUIREMENTS:" maybe part of Requirements.
We need to avoid repeating job title as heading.
We need to not include cookie/navigation/legal/EEO etc. There's none.
We need to include only sections with real content.
Potential sections:
- About the role (or Job Summary) – we can use About the role
with paragraph(s) summarizing the job summary.
- Responsibilities – from ESSENTIAL DUTIES AND RESPONSIBILITIES list.
- Requirements – from EXPERIENCE AND EDUCATION plus maybe pre-employment requirements.
- Qualifications – maybe overlapping with Requirements; but we can combine.
- Skills – maybe list of skills like CRM proficiency, Microsoft Office, communication, etc.
- Benefits – from the "Why work with us?" bullet list: People First Environment, Make an Impact, Professional Growth, Competitive Compensation: Medical/Dental Generous Paid Time Off 401K with Match* Life Insurance Tuition Reimbursement Flexible Spending Account Employee Assistance Program.
- Pay – not specified; we should not include Pay section unless posting actually states it. It does not give salary numbers. So omit Pay.
- Schedule – not specified; omit.
We must not create sections with filler like "commensurate with experience". So we only include sections with actual content.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the bullet points etc.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We need to avoid repeating job title as heading.
We need to output only HTML fragment.
Let's craft.
First, About the role: combine the introductory paragraphs: "Join BoldAge PACE and Make a Difference! Why work with us? A People First Environment: ..." plus "BE PART OF OUR MISSION! Are you passionate..." plus the JOB SUMMARY paragraph.
We need to keep all substantive info; we can put them in
elements.
But we need to avoid duplication: The "Why work with us?" part is basically benefits; but we also have a Benefits section later. Might duplicate. However we need to preserve all substantive info; we could keep the "Why work with us?" as part of About the role or Benefits. Since we have a Benefits section, we could move the bullet list there, and keep the introductory motivational sentences in About the role.
Let's extract:
"Why work with us? A People First Environment: We make what is important to those we serve important to us. Make an Impact: Enhance the quality of life for seniors. Professional Growth: Access to training and career development. Competitive Compensation: Medical/Dental Generous Paid Time Off 401K with Match* Life Insurance Tuition Reimbursement Flexible Spending Account Employee Assistance Program"
That's benefits list.
Then "BE PART OF OUR MISSION! Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires."
That's about the mission.
Then "OUTREACH SPECIALIST JOB SUMMARY Under the direction of the Director of Business Development, the Outreach Specialist is responsible for driving program growth through strategic outreach, relationship development, and high-quality prospect engagement. This position serves as the front line of the Outreach & Engagement team, identifying, qualifying, and converting prospective participants into enrollments while educating the community about the PACE model of care. The Outreach Specialists represent BoldAge with professionalism and purpose, embodying our values of People First, Seek to Understand, Exceed Expectations, Do the Right Thing, and Be Bold. They build trust with referral partners, healthcare providers, and community organizations, positioning BoldAge PACE as the premier solution for older adults who wish to remain safely and independently in their homes."
That's job summary.
Thus About the role can contain mission + job summary paragraphs.
Now Responsibilities: list from "ESSENTIAL DUTIES AND RESPONSIBILITIES:" each line starts with a verb. We'll make
- for each.
Let's extract each duty:
- Develop and execute a strategic outreach plan aligned with the department’s annual and site-specific growth goals.
- Identify, qualify, and cultivate high-quality referrals from healthcare providers, community organizations, and senior service networks.
- Conduct consultative conversations with prospects and caregivers to understand their needs and align those needs to PACE services.
- Maintain timely and accurate documentation of all outreach, referral, and prospect activities in the CRM.
- Build and maintain strong relationships with referral partners, ensuring regular communication and follow-up.
- Represent BoldAge PACE at community events, educational presentations, and networking opportunities to increase awareness of the PACE model.
- Use knowledge of service area demographics, market data, and referral trends to guide outreach priorities and strategies.
- Collaborate with Enrollment Advisors/Specialists, Benefits Specialists, Level of Care Assessors, and site Interdisciplinary Team (IDT) members to ensure seamless transitions from referral to enrollment.
- Meet or exceed individual goals for referral generation, enrollments, and outreach activities.
- Apply a person-centered, inclusive approach to all outreach interactions, optimizing every encounter with prospective participants and referral partners.
- Participate in team meetings, continuing education, and professional development to maintain knowledge of PACE principles, policies, and compliance standards.
- Maintain confidentiality, uphold all OSHA and infection control protocols, and contribute to a safe and positive work environment.
- Support organizational Quality Improvement initiatives and represent BoldAge with integrity in all internal and external interactions.
- Perform other duties as assigned to support organizational goals and PACE operations.
Now Requirements/Qualifications/Skills.
We have "EXPERIENCE AND EDUCATION" block:
- High school diploma required; Bachelor’s degree in Marketing, Communications, Business, Healthcare Administration, or Human Services preferred.
- Minimum of 3 years in community outreach, relationship-based sales, or business development — ideally in healthcare, aging services, or nonprofit settings.
- Proven ability to meet or exceed sales, referral, or outreach goals.
- Knowledge of PACE, Medicare/Medicaid eligibility, and local senior service systems preferred.
- Proficiency in CRM systems and Microsoft Office Suite.
- Strong written, verbal, and public speaking skills.
- 1 year experience working with the frail and elderly population, if this is not present training will be provided.
Then "PRE-EMPLOYMENT REQUIREMENTS:":
- Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance.
- Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.
- Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen.
We can combine these into Requirements section (maybe split into Qualifications and Skills). But we need to follow instruction: use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose to include Requirements and maybe Skills separate.
We have both experience/education (qualifications) and skills (CRM, Microsoft Office, communication). Also pre-employment requirements (transportation, etc.) could be part of Requirements.
We need to avoid thin sections; maybe combine Qualifications and Skills into one Requirements section? But we have separate headings allowed. However we should not create sections with filler. If we split, we need to ensure each has substantive content.
We could have:
- Requirements (Experience and Education) as
Requirements
with - for each bullet.
- Skills as
Skills
with list: Proficiency in CRM systems and Microsoft Office Suite; Strong written, verbal, and public speaking skills.
But note that "Proficiency in CRM systems and Microsoft Office Suite" and "Strong written, verbal, and public speaking skills" are already in the experience block; we could move them to Skills.
Alternatively, we could have Qualifications (education/experience) and Skills separate.
Let's decide: We'll have:
- Requirements (Experience and Education) covering education, years experience, proven ability, knowledge of PACE, 1 year frail elderly (training if missing). That's substantive.
- Skills covering CRM/MS Office, communication skills.
- Pre-employment requirements could be part of Requirements or a separate section like "Requirements" but we already used that. Maybe we can add another heading "Requirements" but we cannot duplicate same heading? Not prohibited but better to avoid duplicate headings. Could incorporate pre-employment into Requirements as additional bullets.
Thus Requirements will include education/experience plus pre-employment.
Skills will include CRM/MS Office and communication.
Now Benefits: we have the bullet list from "Why work with us?" plus maybe also mention "Competitive Compensation: Medical/Dental Generous Paid Time Off 401K with Match* Life Insurance Tuition Reimbursement Flexible Spending Account Employee Assistance Program". That's benefits.
We'll create Benefits section with - items.
We need to preserve all substantive info; we should not lose any.
Let's list benefits items:
- People First Environment: We make what is important to those we serve important to us.
- Make an Impact: Enhance the quality of life for seniors.
- Professional Growth: Access to training and career development.
- Competitive Compensation: Medical/Dental
- Generous Paid Time Off
- 401K with Match*
- Life Insurance
- Tuition Reimbursement
- Flexible Spending Account
- Employee Assistance Program
Note: "Competitive Compensation: Medical/Dental" seems incomplete; but we keep as is.
Now we need to ensure we don't include any boilerplate like EEO etc. Not present.
Now output HTML fragment.
Structure:
About the role
...
...
Maybe combine mission and job summary into one or two paragraphs.
We'll put mission paragraph then job summary paragraph.
Then Responsibilities
...
Then Requirements
...
(including education/experience and pre-employment)
Then Skills
...
Then Benefits
...
Make sure no empty sections.
Now craft the paragraphs.
About the role paragraph 1: "BE PART OF OUR MISSION! Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires."
Paragraph 2: "Under the direction of the Director of Business Development, the Outreach Specialist is responsible for driving program growth through strategic outreach, relationship development, and high-quality prospect engagement. This position serves as the front line of the Outreach &
for prose. We need to avoid repeating job title as heading. We need to output only HTML fragment. Let's craft. First, About the role: combine the introductory paragraphs: "Join BoldAge PACE and Make a Difference! Why work with us? A People First Environment: ..." plus "BE PART OF OUR MISSION! Are you passionate..." plus the JOB SUMMARY paragraph. We need to keep all substantive info; we can put them in
elements. But we need to avoid duplication: The "Why work with us?" part is basically benefits; but we also have a Benefits section later. Might duplicate. However we need to preserve all substantive info; we could keep the "Why work with us?" as part of About the role or Benefits. Since we have a Benefits section, we could move the bullet list there, and keep the introductory motivational sentences in About the role. Let's extract: "Why work with us? A People First Environment: We make what is important to those we serve important to us. Make an Impact: Enhance the quality of life for seniors. Professional Growth: Access to training and career development. Competitive Compensation: Medical/Dental Generous Paid Time Off 401K with Match* Life Insurance Tuition Reimbursement Flexible Spending Account Employee Assistance Program" That's benefits list. Then "BE PART OF OUR MISSION! Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires." That's about the mission. Then "OUTREACH SPECIALIST JOB SUMMARY Under the direction of the Director of Business Development, the Outreach Specialist is responsible for driving program growth through strategic outreach, relationship development, and high-quality prospect engagement. This position serves as the front line of the Outreach & Engagement team, identifying, qualifying, and converting prospective participants into enrollments while educating the community about the PACE model of care. The Outreach Specialists represent BoldAge with professionalism and purpose, embodying our values of People First, Seek to Understand, Exceed Expectations, Do the Right Thing, and Be Bold. They build trust with referral partners, healthcare providers, and community organizations, positioning BoldAge PACE as the premier solution for older adults who wish to remain safely and independently in their homes." That's job summary. Thus About the role can contain mission + job summary paragraphs. Now Responsibilities: list from "ESSENTIAL DUTIES AND RESPONSIBILITIES:" each line starts with a verb. We'll make
- for each.
Let's extract each duty:
- Develop and execute a strategic outreach plan aligned with the department’s annual and site-specific growth goals.
- Identify, qualify, and cultivate high-quality referrals from healthcare providers, community organizations, and senior service networks.
- Conduct consultative conversations with prospects and caregivers to understand their needs and align those needs to PACE services.
- Maintain timely and accurate documentation of all outreach, referral, and prospect activities in the CRM.
- Build and maintain strong relationships with referral partners, ensuring regular communication and follow-up.
- Represent BoldAge PACE at community events, educational presentations, and networking opportunities to increase awareness of the PACE model.
- Use knowledge of service area demographics, market data, and referral trends to guide outreach priorities and strategies.
- Collaborate with Enrollment Advisors/Specialists, Benefits Specialists, Level of Care Assessors, and site Interdisciplinary Team (IDT) members to ensure seamless transitions from referral to enrollment.
- Meet or exceed individual goals for referral generation, enrollments, and outreach activities.
- Apply a person-centered, inclusive approach to all outreach interactions, optimizing every encounter with prospective participants and referral partners.
- Participate in team meetings, continuing education, and professional development to maintain knowledge of PACE principles, policies, and compliance standards.
- Maintain confidentiality, uphold all OSHA and infection control protocols, and contribute to a safe and positive work environment.
- Support organizational Quality Improvement initiatives and represent BoldAge with integrity in all internal and external interactions.
- Perform other duties as assigned to support organizational goals and PACE operations.
Now Requirements/Qualifications/Skills.
We have "EXPERIENCE AND EDUCATION" block:
- High school diploma required; Bachelor’s degree in Marketing, Communications, Business, Healthcare Administration, or Human Services preferred.
- Minimum of 3 years in community outreach, relationship-based sales, or business development — ideally in healthcare, aging services, or nonprofit settings.
- Proven ability to meet or exceed sales, referral, or outreach goals.
- Knowledge of PACE, Medicare/Medicaid eligibility, and local senior service systems preferred.
- Proficiency in CRM systems and Microsoft Office Suite.
- Strong written, verbal, and public speaking skills.
- 1 year experience working with the frail and elderly population, if this is not present training will be provided.
Then "PRE-EMPLOYMENT REQUIREMENTS:":
- Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance.
- Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.
- Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen.
We can combine these into Requirements section (maybe split into Qualifications and Skills). But we need to follow instruction: use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose to include Requirements and maybe Skills separate.
We have both experience/education (qualifications) and skills (CRM, Microsoft Office, communication). Also pre-employment requirements (transportation, etc.) could be part of Requirements.
We need to avoid thin sections; maybe combine Qualifications and Skills into one Requirements section? But we have separate headings allowed. However we should not create sections with filler. If we split, we need to ensure each has substantive content.
We could have:
- Requirements (Experience and Education) as
Requirements
with- for each bullet.
- Skills as
Skills
with list: Proficiency in CRM systems and Microsoft Office Suite; Strong written, verbal, and public speaking skills. But note that "Proficiency in CRM systems and Microsoft Office Suite" and "Strong written, verbal, and public speaking skills" are already in the experience block; we could move them to Skills. Alternatively, we could have Qualifications (education/experience) and Skills separate. Let's decide: We'll have: - Requirements (Experience and Education) covering education, years experience, proven ability, knowledge of PACE, 1 year frail elderly (training if missing). That's substantive. - Skills covering CRM/MS Office, communication skills. - Pre-employment requirements could be part of Requirements or a separate section like "Requirements" but we already used that. Maybe we can add another heading "Requirements" but we cannot duplicate same heading? Not prohibited but better to avoid duplicate headings. Could incorporate pre-employment into Requirements as additional bullets. Thus Requirements will include education/experience plus pre-employment. Skills will include CRM/MS Office and communication. Now Benefits: we have the bullet list from "Why work with us?" plus maybe also mention "Competitive Compensation: Medical/Dental Generous Paid Time Off 401K with Match* Life Insurance Tuition Reimbursement Flexible Spending Account Employee Assistance Program". That's benefits. We'll create Benefits section with- items.
We need to preserve all substantive info; we should not lose any.
Let's list benefits items:
- People First Environment: We make what is important to those we serve important to us.
- Make an Impact: Enhance the quality of life for seniors.
- Professional Growth: Access to training and career development.
- Competitive Compensation: Medical/Dental
- Generous Paid Time Off
- 401K with Match*
- Life Insurance
- Tuition Reimbursement
- Flexible Spending Account
- Employee Assistance Program
Note: "Competitive Compensation: Medical/Dental" seems incomplete; but we keep as is.
Now we need to ensure we don't include any boilerplate like EEO etc. Not present.
Now output HTML fragment.
Structure:
About the role
...
...
Maybe combine mission and job summary into one or two paragraphs. We'll put mission paragraph then job summary paragraph. ThenResponsibilities
- ...
Requirements
- ...
Skills
- ...
Benefits
- ...
- items.
We need to preserve all substantive info; we should not lose any.
Let's list benefits items:
- People First Environment: We make what is important to those we serve important to us.
- Make an Impact: Enhance the quality of life for seniors.
- Professional Growth: Access to training and career development.
- Competitive Compensation: Medical/Dental
- Generous Paid Time Off
- 401K with Match*
- Life Insurance
- Tuition Reimbursement
- Flexible Spending Account
- Employee Assistance Program
Note: "Competitive Compensation: Medical/Dental" seems incomplete; but we keep as is.
Now we need to ensure we don't include any boilerplate like EEO etc. Not present.
Now output HTML fragment.
Structure:
- for each bullet.
- Skills as