Outreach Specialist

Core Responsibilities

• Build and maintain relationships with Chiefs, Command Staff, Detectives, Victim Advocates, Chaplains, and Coroners/Medical Examiners.
• Conduct consistent in-person visits and maintain a strong field presence across assigned territory.
• Identify and prioritize high-value agencies and execute structured territory plans.
• Drive referral activity through trust-based engagement and consistent follow-up.
• Represent the company at conferences, tradeshows, training sessions, and community events.
• Track and manage all contacts, outreach, and engagement within CRM (HubSpot).
• Build, maintain, and continuously verify an accurate database of agencies and key personnel.
• Provide guidance and support to Field Supervisors assisting with outreach efforts.
• Monitor competitor activity and contribute to offensive and defensive market strategies.
• Maintain accurate reporting, documentation, and accountability to activity and performance goals.

Travel & Field Expectations

• Expected Travel Commitment: Minimum 3-4 days per week conducting in-person field visits across the assigned territory.
• Overnight stays required when territory geography or event scheduling necessitates extended coverage.
• Attendance at regional and national conferences, law enforcement tradeshows, and community events, which may include multi-day travel commitments throughout the year.
• Flexibility to respond to unplanned or time-sensitive field opportunities as they arise.
• Territory Coverage: Assigned territory boundaries are defined by leadership and subject to adjustment based on market needs and organizational growth.
• High-priority agencies and newly identified targets should be visited with greater frequency and documented within HubSpot.

Travel Logistics & Expenses

• All business travel expenses are reimbursable in accordance with the company travel and expense policy.

Field Time Accountability

• Contacts and agency interactions must be entered into HubSpot within 48 hours or by end of week (EOW).
• Regular, structured follow-up with existing contacts to strengthen relationships and sustain referral activity.
• Ongoing outreach efforts, including calls, visits, and touchpoints, should be tracked and documented consistently within HubSpot.
• Weekly field summaries are reviewed by direct leadership as part of ongoing performance management.

Pay

$75,000.00 plus bonus opportunity

Schedule

Field-based role with minimum 3-4 days per week of in-person field visits.