Outreach Program Coordinator - Office of Homeless Solutions

About This Position

The City of Phoenix Office of Homeless Solutions (OHS) provides support for people experiencing homelessness and is committed to ending homelessness through a comprehensive, regional approach to shelter and heat relief, outreach, supportive and behavioral health services, homelessness prevention, and supportive housing. OHS engages in outreach to individuals, unaccompanied youth, families, and veterans. The City of Phoenix Office of Homeless Solutions is seeking creative, data-driven, solutions-oriented professionals to help make meaningful impact within the homeless services system in the region.

Responsibilities

• Manage and supervise the case management team that provides outreach and engagement.
• Identify social service needs of homeless individuals and coordinate referrals.
• Collaborate with social service agencies and neighborhood specialists to mitigate community impact to residents, business owners and community groups.
• Cookordinate homeless services at various Office of Homeless Solutions sites.

Qualifications

• Five years of progressively responsible experience managing human services social service programs.
• Three years in a supervisory capacity.
• A Master's degree in public or business administration, social work, sociology, or a related field.
• Experience working with homeless services organizations.
• Experience conducting outreach in neighborhoods and communities.
• Experience partnering with various businesses, neighborhood groups, agencies, and city departments as it applies to homelessness.
• Experience in providing homeless and crisis intervention services including community based social services and resources.
• Experience with the coordination of referrals on the issue of homelessness.
• Experience with HMIS and/or documenting and updating client case notes and services provided.
• Experience with public speaking and coordinating neighborhood and community meetings.

Benefits

A comprehensive benefits package is offered which includes: Traditional pension with employer and employee contributions, 401(a) and 457 plans with employer contributions, choice of generous medical HMO, PPO, or HSA/HDHP plans, medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan, wellness incentive of up to $720 annually, dental, vision, and life insurance options, employer paid long-term disability, free Bus/light rail pass, tuition reimbursement program up to $6,500 per year, paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days, paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period, Federal Student Loan Forgiveness offered through Savi. For more details, visit: Unit 007 Benefits.