Jobs · Healthcare · Massachusetts

Outreach Phlebotomist Floater

Beth Israel Lahey Health · Milton, MA · 3 mo ago
Healthcare$21–$28.26/hrFull-time

Duties and Responsibilities

  • Competently perform all duties of a Phlebotomist as listed in the Phlebotomist job description (addendum to this job description) to ensure timely provision of lab services to patients.
  • Maintain and adhere to all phlebotomy procedures, orders, and referral laboratory results as necessary to ensure conformance with government regulations, national standards, laboratory quality control, and all hospital policies and procedures.
  • Document variances, incidents, or significant findings through the hospital’s event notification system.
  • Provide initial orientation and ongoing training as necessary to personnel assigned to the outreach office.
  • Complete orientation and competency records as directed by the Supervisor.
  • Resolve LIS/, eCW and any other reference laboratory ordering, processing, and resulting issues.
  • Recommend to the Supervisor updates to the Policy and Procedure manuals regarding outreach changes to practice.
  • Schedule special phlebotomy procedures and any other BID- Milton related outpatient diagnostic services.
  • Cookier needs of outreach clients to ensure timely pickup and delivery of specimens.
  • Process referral laboratory results according to established protocol.
  • Ensure critical values are immediately called to appropriate patient care personnel per hospital policy.
  • Maintain a working inventory of supplies and equipment for the outreach office.
  • Ensure department area is maintained in a hygienically safe and functional condition.
  • Perform all duties as needed to ensure timely provision of laboratory services to patients for all outreach offices.
  • Consistently monitor equipment function and document information as required by Laboratory policy.
  • Take corrective action as needed and document it.
  • Answer telephone according to Laboratory policy take and relay messages accurately to the appropriate person.
  • Aid callers with questions either answering their questions or directing them to the appropriate resource.
  • Maintain laboratory files and records as per policy.
  • Provide data to the Supervisor for QA and statistical reports in a reliable and timely manner.
  • Communicate lab procedures and policies to non-Laboratory personnel.
  • Communicate to next shift significant events/information and/or pending testing.
  • FAX results in accordance with Laboratory and Hospital policy.
  • Assist with local, state, federal, and regulatory agency compliance and preparedness activities.

Qualifications

  • Min Education: High school graduate.
  • Min Experience: Minimum 1 year of applicable experience in a laboratory, including phlebotomy or as a Medical Assistant, including phlebotomy, in a physician office.
  • Licenses or Certificates: Nationally recognized certification in phlebotomy such as Nation Creditialing Agency for Laboratory Professionals (NCA) or equivalent preferred. Verified by primary source.

Skills and Abilities

  • Consistently follow standardized procedures.
  • Organize work to meet established deadlines.
  • Understand method principles.
  • Exercise independent judgment within boundaries of knowledge and skills.
  • Reason analytically and independently act on the decision within boundaries of knowledge and skills.
  • Communicate effectively and be clearly understood by telephone and in person.
  • Possess excellent customer service skills.
  • Possess basic computer skills.
  • Write legibly.
  • Teach/train others with successful outcomes.

Pay Range

$21.00 - $28.26

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