Outreach Navigator, Non-State and Federal Grants, Jackson Main, FT, Days

Responsibilities

• Schedules Jackson Insurance Navigator at community events, health fairs and other gatherings.
• Aids Project Director in scheduling outreach and in-reach initiatives.
• Conducts outreach to consumers with a health insurance and coverage option focus.
• Distributes fair and impartial information concerning enrollment in QHPs, the availability of premium tax credits and cost-sharing reductions in accordance with federal tax laws.
• Edits outreach materials and provides information about the ten required Essential Health Benefits of all Affordable Care Act policies.
• Assists individuals with the enrollment process and provides referrals to other social service providers or Navigators as needed.
• Handles post-enrollment inquiries and grievances.
• Maintains expertise in Navigator duties and program specifications.
• Gathers information for verification, statistical and grant reporting purposes.
• Maintains consumer presence at locations and activities to ensure outreach efforts in targeted neighborhoods remain viable.

Qualifications

• Generally requires 3 to 5 years of related experience.
• Prior experience in HIV/AIDS or HCV services, healthcare coordination, or patient advocacy is advantageous.
• Strong interpersonal, communication, and problem-solving skills to engage effectively with diverse populations.
• Proficiency in data entry and electronic medical records.
• Sensitivity to cultural and socioeconomic diversity.
• Willingness to undergo DOH training and certification in HIV/AIDS testing and counseling.
• Bilingual Spanish and/or Creole.

Skills

• Effective communication skills.
• Ability to work independently and as part of a team.
• Knowledge of Affordable Care Act policies and enrollment processes.
• Ability to handle sensitive and confidential information.