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Jobs · OTHR · Indiana

Outreach Enrollment Specialist - Spanish Bilingual

HealthNet · Center, IN · 1 mo ago
OTHR$23/hrFull-time

About HealthNet

HealthNet is a nonprofit 501(c)(3) organization of community‑based health centers located in Indianapolis and Bloomington, IN. Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. The network provides affordable health care to more than 61,000 individuals through 9 primary‑care health centers, 5 dental clinics, 9 school‑based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.

Responsibilities

  • Provide education and enrollment assistance for uninsured and underinsured children and adults.
  • Establish community partnerships and increase awareness of HealthNet services.
  • Provide outreach and enrollment assistance for all uninsured individuals.
  • Collaborate with other HealthNet departments/programs to facilitate in‑reach efforts for existing patients.
  • Receive and follow up on internal and external referrals in a timely manner.
  • Identify, establish, and maintain relationships with individuals, groups, and organizations to increase awareness of health‑insurance options and create referral opportunities.
  • Participate in community events to promote the Outreach Enrollment team and HealthNet.
  • Attend all required trainings.
  • Perform other tasks and functions as assigned to fulfill the mission of the organization.

Requirements

  • High School Diploma or GED (required).
  • Bachelor’s degree preferred.
  • Indiana Navigator Certification preferred (can be obtained after hiring).
  • Knowledge of Medicaid, Affordable Care Act (ACA), HIP 2.0 a plus.
  • False Claims Act (FCA) experience a plus.
  • Knowledge of enrollment procedures.
  • Valid driver’s license and reliable transportation; required to travel to all health centers.
  • Currently not sponsoring work visas.

Skills

  • Positive and engaging attitude.
  • Enjoys working with a diverse patient population.
  • Ability to work independently with minimal supervision.
  • Ability to multitask and prioritize work effectively.
  • Strong customer‑service skills.
  • Excellent communication skills.
  • Empathy and understanding of the patient population.
  • Physical ability to stand, walk, sit, bend, squat, stoop; lift/push/pull light to moderately heavy weight (20‑30 lb).
  • Ability to read, write, hear, and communicate effectively in English (both oral and written).

Benefits

  • Competitive compensation.
  • Medical, dental, and vision plan.
  • Short‑term & long‑term disability.
  • Health Savings Account & Difference Card (available within certain medical plans).
  • Flexible Spending Account.
  • Life insurance, AD&D, group accident, critical illness & hospital indemnity.
  • Domestic partner leave.
  • Wellness programs.
  • 401(k) match.
  • Paid Time Off (accrues at start of employment and available to use).
  • Tuition reimbursement.
  • Employee referral program.

Pay

Starting at $23 per hour.

Schedule

Full‑time, Monday‑Friday 8:00 AM – 5:00 PM with occasional evening shifts to accommodate events.

Classification: Non‑Exempt (Fair Labor Standards Act).

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