Outpatient Service Rep III PRN

Department: Urgent Care Center_So Venice

About the role

• Greets patients and conducts daily interactions demonstrating a positive organizational attitude modeling the organization’s mission, vision, and values.
• Professionally interviews patients obtaining complete and accurate financial and insurance information.
• Verifies required authorizations as needed.
• Professionally answers the telephone and routes calls to the appropriate party.
• Acts as a liaison between the facility, physician, insurance company and other healthcare agencies.
• Handles collections of monies from patients at the time of registration.
• Observes strict confidentiality in dealing with patients and patient information.
• Schedules patient appointments and procedures.
• Verifies pain management benefits,