Outpatient Registration Supervisor | Full Time | Days

About the role

Under the direction of the Registration Manager, provides direct supervision for staff, including hiring, training, and evaluation of employee performance. Ensures adequate staffing and resources are available. Ensures quality registration by supervising and monitoring the day to day activities.

Responsibilities

• Supervises the day-to-day activities of the department.
• Responsible for day to day staff development and performance management.
• Maintains an account of staff attendance and processes payroll.
• Demonstrates a proficiency in the specific department functions and is a resource for staff in this area.
• Works closely with the billing office to create a real time payment collection process.
• Updates and resolves coding and insurance changes, disseminating those changes to staff.
• Promotes an effective work team to accomplish department goals.
• Perform other duties as assigned.

Requirements

• Education: Two years of formal training or education beyond the high school level (e.g., Associates Degree).
• Certification, Registration & Licensure: None required.
• Experience: Three to five years of related experience and/or training.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Knowledge of patient processing software and Microsoft Office suite required.
• Experience with payroll processing strongly preferred.

Physical requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Dictionary of Occupational Titles Material Handling Classification: LIGHT.
• Must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
• Regularly required to do fine motor, hear, reach, sit, and speak.
• Frequently required to bend.
• Occasionally required to kneel, squat, stand, and walk.
• Specific vision abilities required: color vision, depth perception, far vision, near vision, and peripheral vision.
• Occasionally exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, toxic or caustic chemicals.
• Noise level in the work environment is usually quiet.