Outpatient Receptionist, Bilingual (English / Spanish) - SUD Treatment

About the role

CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. Founded in 1971, we are committed to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing top-quality substance use disorder treatment to adults and families.

Responsibilities

• Answering incoming calls, greeting visitors and guests, and accepting deliveries.
• Performing urinalysis testing.
• Generating documentation and reports regarding drug testing.
• Screens all visitors for clearance into the facility.
• Maintaining guest sign-in book.
• Create forms / documents, as needed, using basic computer skills.
• Maintain lobby in neat and professional manner.
• Create new client charts and maintain files of closed charts.
• Adhere to laws regarding client confidentiality.
• Maintain supply inventory and coordinate office supply orders.
• Serve as liaison to outside vendors.
• Maintain storage of client files.
• Pick up, sort and distribute mail.
• Attend weekly staff meetings in order to provide input regarding clients and facility.
• Interface with clinical staff in a professional manner.

Requirements

• Bilingual (English / Spanish).
• Excellent oral and written communication skills.
• Basic computer skills (email, MSWord).
• Excellent time management skills.
• Knowledgeable in identifying patterns common to client population.
• Willing and able to work flexible schedules when required.

Qualifications

• Registered and/or certified with one of the state-approved addiction counselor certification entities (e.g., CADTP, CAADE, or CCAPP).
• High school diploma, or equivalent.
• At least one year of qualifying job experience.

Skills

• Must be bilingual (English / Spanish).
• Must have excellent oral and written communication skills.
• Must possess basic computer skills (email, MSWord).
• Must have excellent time management skills.
• Must be knowledgeable in identifying patterns common to client population.

Benefits

• 100% Paid Blue Shield Platinum Trio Plan Medical Insurance Option.
• 80% Paid Blue Shield Platinum Access+ Plan Medical Insurance Option.
• 80% Paid Kaiser Medical Insurance Option.
• 40% Dependent Coverage on Medical Insurance Plan.
• Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation).
• Educational Assistance Tuition Reimbursement Program.
• 401(k) 4% Employer Match.
• 100% Paid $25,000 Life Insurance Plan.

Pay

$23 - $24 / Hour

Schedule

Full-Time, In-Person, Non-Exempt, Hourly Pay