Outpatient Pharmacy Technician

Job Duties

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Label and fill prescriptions for the pharmacist to verify.
• Perform pharmaceutical calculations.
• Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identifies and assemble supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Prepares medication for delivery to patients and departments.
• Answers, resolves, and triages inbound inquiries.
• Provides outbound therapy/medication adherence check-ups.
• Secures refill prescriptions.
• Resolves insurance related issues and assists patients with various forms of financial assistance.
• Maintains pharmacy inventory including drug ordering and receiving.
• Communicates directly with patients over the phone to assist them in the awareness of their medications.
• Achieves operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
• Manages, organizes, and updates relevant data using database applications.
• Applies observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identifies trends, resolves problems; recommends improvements; implements change.
• Actively participates in process improvement initiatives.
• Acts as a value-added business partner to stakeholders throughout the organization.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Skills

• Strong phone skills
• Highly proficient in Microsoft Office particularly Excel and Word
• Able to quickly learn other database programs and able to extract relevant information
• Strong organizational and interpersonal skills

Traits

• Organized
• High-integrity
• Attention to detail
• Dependable
• Quality focus
• Empathetic
• Good listener/communicator

Experience/Education

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are registered with the State of employment and nationally certified as a CPhT or equivalent. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 1+ years, Preferred 5+ years’ experience as a Pharmacy Technician

Education: High school diploma or GED required