Outpatient Office Coordinator

About the Role

We are looking for Office Coordinators that believe in providing exceptional service to every patient, every interaction, every time. Value a trauma-informed approach to care. Want to be part of a supportive, professional team dedicated to creating a safe and therapeutic environment.

Located in Lexington, Kentucky, The Ridge offers a healing environment to reassure patients' sense of security and confidentiality. Dedicated to excellence, The Ridge is accredited by the Joint Commission on Accreditation of Healthcare Organizations, as a licensed, 110-bed hospital, providing psychiatric (mental health) and substance use disorder (drug and alcohol rehabilitation) services to children, adolescents and adults. Inpatient care is provided on a 24-hour basis, seven days a week. Outpatient and partial hospitalization services are provided on a five-day per week basis, days and evenings. Care is provided according to an established code of ethical conduct and strict adherence to patient rights.

Position Summary

The Outpatient Coordinator provides clerical support to the Outpatient Services. The position is responsible for tracking and setting up patients into programs, registering patients, collecting payments, uploading paperwork into facility systems, and providing it to appropriate departments. Follows and abides by company policies, procedures, and Corporate Compliance Program, as applicable to role and responsibilities.

Responsibilities

• Prepares new admission charts, files patient information accurately, and maintains chart order.
• Demonstrates a thorough knowledge of outpatient schedule and operations; communicates this information to our patients and visitors.
• Communicate with all departments to ensure proper admission of step downs and new admits.

Qualifications

Education: Highschool Diploma or Equivalent

Experience: Previous office experience preferred

Certifications:

• CPR – training provided upon hire
• Crisis Intervention – training provided upon hire

Other Skills: Requires knowledge of general office and phone skills. Excellent organization, written and verbal communication skills. Must have legible handwriting. The ability to handle confidential information and to maintain a pleasant and congenial attitude at all times.

What We Offer

• Challenging and rewarding work environment with the opportunity to make a difference in the lives of others
• Career development opportunities within UHS and its 300+ Subsidiaries
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Tuition Reimbursement Program and Referral Bonus Program
• Close to Hamburg & I-75
• Free parking on premises

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network, and various related services located all over the USA, Puerto Rico and the United Kingdom.