Outpatient Clinics Manager

Join our team at Sheridan Community Hospital, a rural Critical Access Hospital where we take pride in knowing our patients, supporting our neighbors, and providing high-quality care close to home. This is a wonderful opportunity for a healthcare leader who enjoys building strong teams, improving patient access, supporting providers, and creating a welcoming experience for patients and families in a close-knit environment.

About The Role

As the Outpatient Clinics Manager, you will lead the daily operations of our rural health and specialty clinic teams. This role is ideal for a compassionate, organized, and service-minded leader who is energized by community-based healthcare and wants to make a meaningful difference.

Responsibilities

• Oversee daily operations of assigned outpatient clinics, including rural health clinics, provider practices, and specialty services.
• Support clinic staff, providers, and patients by promoting efficient workflows, timely access to care, and a positive experience.
• Help create a culture of teamwork, accountability, kindness, professionalism, and excellent customer service.
• Lead and support clinic supervisors, clinical staff, and support staff.
• Coordinate staffing, scheduling, patient flow, and provider templates to improve access and efficiency.
• Partner with physicians, advanced practice providers, nursing leadership, Revenue Cycle, Quality, Infection Prevention, Human Resources, Finance, IT, and Marketing.
• Monitor clinic performance, patient satisfaction, no-show rates, referral processing, charge capture, and productivity metrics.
• Support regulatory compliance, survey readiness, staff education, policy adherence, and quality improvement initiatives.
• Coach, mentor, and engage staff while helping build a workplace where people feel valued and supported.

Schedule

Full Time