Outpatient Clinical Coordinator

About the role

Cottonwood Springs is a behavioral health hospital located in Olathe, KS, part of the greater Kansas City metropolitan area. We provide inpatient and outpatient programming for those facing mental health and addiction challenges.

Responsibilities

• Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use
• Per the therapist dictation maintains the programming schedule
• Supports with charge reconciliation and entering as required
• Supports team with patient group assignments and coordination efforts
• Provides impeccable customer service to patients, families, referral sources, and stakeholders
• Supports with vital and UDS capture as needed
• Completes DCAR reporting in a timely and accurate fashion
• Maintains staff schedules and ensures staffing for the program
• Monitors and records attendance including tardiness and absences
• Communicates with treatment team to ensure chart compliance
• Interfaces with others to ensure completion of physician follow-ups from CPE
• Supports in organizing and filing paperwork
• Maintains program and patient information and data to create reports, census, and assist the Business Office in reporting
• Schedules CPEs, nursing assessments, H&P and psychosocial assessment with appropriate clinician and per required timeframe
• Schedules or completes UDS collections, including random screenings
• Ensures orders are obtained for patients prior to starting services (as applicable)
• Actively participates in the therapist's discharge planning needs
• As directed creates appointments, starts follow up care process and completes interfacing with organizations
• Cross trains and supports in various outpatient functions including PCA, transportation, and financial counseling
• Conducts appointment reminder calls
• Collections copays and deductibles as applicable
• Manages organizational tools to ensure efficient operations including bed boards/group room assignments, treatment team schedule, flash reports, etc
• Other responsibilities and duties assigned by leadership

Qualifications

• High School Diploma/GED preferred
• CPR and De-escalation certification required or obtain within 30 days of hire
• Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days