Outlet Sous Chef- Hard Rock Cafe

About the role

The incumbent in this position is responsible for overseeing food preparation on all shifts for an assigned food outlet to ensure quality food and guest satisfaction. They coordinate with front-of-the-house staff to ensure effective coordination of service in order to achieve Hard Rock Casino service goals.

Responsibilities

• Create an atmosphere that induces guests to choose Hard Rock Casino Northern Indiana for gaming entertainment.
• Build and retain guest relations and act as a mentor to team members to provide superior guest service.
• Hire, train, motivate, evaluate, and supervise staff to ensure adequate guidance and resources for achieving objectives.
• Establish and maintain training and development procedures to ensure superior guest service standards.
• Maintain department objectives, standards, guidelines, and budget to ensure proper management of the department.
• Monitor food purchasing, staffing, food preparation, and food inventory to control costs and waste, ensuring adherence to the budget.
• Monitor and evaluate food preparation to ensure quality and consistency according to standards.
• Develop menu changes to ensure variety and food quality.
• Monitor and advise on storage of food items to ensure quality and compliance with health requirements.
• Operate, maintain, and oversee the operation of all kitchen equipment, including slicers, grinders, and patty machines, on a daily basis.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
• Responsible for cleaning and sanitizing work and public spaces.
• Perform other duties as assigned.

Requirements

• Minimum of 8 years progressive food preparation experience, or completion of a culinary arts degree or accredited apprenticeship and 4 years of progressive food preparation experience with at least 1 year in a supervisory capacity.
• Must obtain and maintain all licenses/certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Additional Requirements

• Pertinent federal, state, and local laws, codes, and regulations.
• Standard safety and sanitation practices for food and beverage service.
• Knowledge of food, food products, food preparation, etc.
• Understanding of kitchen operations.
• Demonstrated organizational skills, budgeting experience, and full understanding of financials.
• Ability to present an image of excitement, enthusiasm, and outgoing personality, while projecting a professional appearance.
• Communicate clearly and concisely, both orally and in writing.
• Flexible to work varying shifts and time schedules as needed.
• Deliver programs creating a service level of excellence for internal and external guests.
• Communicate effectively with all levels of team members and outside contacts.
• Act professionally with a constantly changing internal and external environment.
• Monitor and control cash flow and security of assets.
• Schedule to customer flow.
• Inspect and maintain areas for which responsible.
• Use all tools associated with the position including but not limited to knives, slicers, and choppers.
• Review and comprehend recipes and other necessary documentation.
• Inspect quality of all food items.