Outlet Server - The Beach Club

Job Description

The Cocktail Server is responsible for serving both alcoholic & non-alcoholic beverages to guests throughout the property, ensuring an exceptional guest experience.

• Take guest orders, serves drinks and collects monies in a courteous and efficient manner.
• Adhere to cash handling procedures.
• Ensure guest satisfaction in assigned areas and other areas if necessary.
• Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines.
• Keep bar and service area clean, sanitary and organized at all times.
• Adhere to beverage control procedures.
• Adhere to all regulatory, departmental and company policies and procedures.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations.
• Promote positive guest and team member relations.

Qualifications

• A High School Diploma or equivalent is required with a minimum of six (6) months – one (1) year of food or beverage server experience, preferably high volume.
• Certificate in Mixology is preferred.
• Must undergo Alcohol Awareness Certification training on an ongoing basis.
• Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Must possess knowledge of both food and beverage items.
• Must be able to make cash transactions accurately.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.